U.S. Bank · 12 hours ago
Business Operations Project Manager - Custody/Investment Services
Charlotte, NC
Full-time
Hybrid
Senior Level, Lead/Staff
$105K/yr - $124K/yr
8+ years expU.S. Bank is on a mission to help customers make smarter financial decisions and support community growth. They are seeking an experienced Project Manager to lead strategic projects within their Investment Services business, focusing on operations and collaboration with cross-functional teams.
BankingFinancial ServicesInsuranceMortgageWealth Management
Responsibilities
Lead and manage strategic projects and workstreams with cross-functional teams, ensuring the successful execution of partnership initiatives
Engage with stakeholders to drive, monitor, and track initiative progress against objectives and timelines
Communicate clearly and effectively while demonstrating professionalism and building credibility as a key team member
Assist in the development of business cases and presentation materials for senior-level stakeholder review and support
Support the alignment of partnership priorities with ongoing business line objectives and product roadmaps
Stands up core working team , defines roles and responsibilities
Creates project plan and charter
Facilitates weekly/monthly core working team meetings
Organizes monthly Steering Committee meetings
Reporting
Escalates risk s and tracks/mitigates risks proactively
Monitors scope and manages change requests to prevent scope creep
Manages overall project schedule
Project level vendor liaison
Ensures accountability of project team members by tracking commitments, following up on deliverables, and reinforcing ownership of assigned tasks
Qualification
Required
Bachelor's degree, or equivalent work experience
Eight to ten years of experience in project management activities
Preferred
Prior knowledge of the financial services industry, specifically Fund and Investment Servicing such as Custody, Administration, etc
Prior experience with Cryptocurrency Custody and/or DTCC projects highly valuable
Creative and strategic thinking
Flexibility – able to shift priorities based on the needs of the business
Proven ability to work with cross-functional teams to deliver on a common goal
Strong interpersonal skills and the ability to develop relationships with team members and customers
Organizational and time management skills to manage multiple priorities effectively
Analytical and problem-solving skills
Demonstrated management and leadership skills, including motivating teams and resolving conflicts constructively
Excellent verbal and written communication skills
Prior experience with Microsoft products such as Excel, Word, Visio
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Company
U.S. Bank
At U.S.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$991MKey Investors
U.S. Department of the TreasuryMitsubishi UFJ Financial Group
2023-09-29Post Ipo Debt· $55M
2023-08-03Post Ipo Debt· $936M
1978-01-13IPO
Leadership Team
John C Stern
CFO
Shruti Patel
Executive Vice President & GM, CPO- Business Banking segment
Recent News
2026-01-22
2026-01-20
2026-01-20
Company data provided by crunchbase