VLCM · 8 hours ago
Computer Hardware Technician
VLCM is a trusted IT solution provider specializing in various technology services. They are seeking a dynamic Computer Hardware Technician responsible for diagnosing and repairing computer systems and providing technical support across various technologies.
ConsultingInformation TechnologyTechnical Support
Responsibilities
Conduct routine maintenance, diagnosis, and repairs on customer workstations and laptops, ensuring adherence to manufacturer standards and best practices
Facilitate on-site support services for customers, ensuring timely and effective resolution of technical issues and demonstrating a strong commitment to customer satisfaction
Strive to meet and exceed service level agreements established between the customers, partners and VLCM, fostering strong professional relationships and reinforcing the company's commitment to excellence
Display flexibility and adaptability by undertaking additional tasks and responsibilities as assigned, contributing to the overall efficiency and effectiveness of the team and the organization
Qualification
Required
High school diploma or equivalent; relevant certifications or technical degrees are preferred
Proven experience in diagnosing and repairing a variety of computer systems, with a strong understanding of industry standards and best practices
Excellent customer service skills, with a demonstrated ability to communicate technical concepts effectively to customers of varying technical understanding
Strong organizational skills and the ability to manage multiple tasks efficiently in a fast-paced environment
Willingness to travel for on-site support as required, with a valid driver's license and a reliable vehicle
Demonstrated ability to work independently and collaboratively in a team-oriented environment, strongly committed to achieving team goals and targets
Preferred
Relevant certifications or technical degrees
Benefits
Full benefits (medical, dental, vision, 401k matching, wellness, etc.)
Flexible Time Off
Company
VLCM
VLCM is a leading IT provider.
Funding
Current Stage
Growth StageRecent News
2022-09-02
Company data provided by crunchbase