Costco IT · 12 hours ago
Manager - Portfolio Strategy & Governance
Seattle, WA
Full-time
Onsite
Mid, Senior Level
$137K/yr - $200K/yr
5+ years expCostco IT is seeking a Manager for Portfolio Strategy & Governance to lead a team focused on strategic alignment and decision-making across their technology portfolio. The role involves developing governance frameworks, coaching a high-performing team, and providing strategic insights to senior leadership.
Information Technology & Services
No H1B
Responsibilities
Use methods/strategies that are consistent with the Code of Ethics and the Standard of Ethics for Managers and Supervisors at all times. Appropriately handles employee concerns and follows through to resolution
Engages with external and internal stakeholders, as well as working closely with engineers, developers, analysts and other members of the team, to develop new ideas or improve existing ones
Leverages deep technical aptitude to guide the team through complex solution design and delivery, while simultaneously championing creative problem-solving and entrepreneurial thinking
Proven track record of successfully managing the end-to-end lifecycle of new technologies, specifically scaling solutions from prototype to proof-of-concept (PoC) to pilot, and enabling for production where needed
Provides and ensures staff provides an exceptional member experience
Oversees pilots and PoC projects from start to finish, including working with other teams within the organization to ensure objectives are met. Ensures proper department coverage. Understands and manages department budget, able to research and explain budget variances
Coaches and mentors employees to provide support, guidance and career development. Has regular open and honest conversations with employees to discuss work performance and career development. Establishes team goals, and metrics to measure progress of goals toward the company’s key areas of focus
Communicates regularly with Leadership about the status of projects and challenges facing the company. Successfully navigates difficult conversations with employees, members, and suppliers. Listens, expresses empathy and adapts to get points across and ensures timely communication as needed
Demonstrates sound judgment, taking a partner when necessary. Ability to maintain self-control in the face of challenging, intense or hectic situations
Encourages different approaches and ideas to work and to accomplish goals. Seeks employee input. Takes the time to get to know or reach out to candidates who show potential that may not come forward on their own
Takes measures to ensure employee and member information is kept confidential and adheres to IT security policy
Leads development and maintenances of enterprise portfolio roadmaps aligned to strategic priorities and business outcomes
Translates strategy into actionable prioritization frameworks and portfolio planning cycles
Provides strategic recommendations to senior leadership on trade-offs, sequencing, and funding decisions
Manages and develops a team of portfolio analysts/managers responsible for insights, reporting, and governance routines
Coaches the team in developing strategic recommendations, analytical rigor, and executive-ready communications
Builds a culture of accountability, transparency, and data-driven decision-making
Serves as a neutral, enterprise-aligned partner supporting leadership decision-making
Partners with Finance and business leaders to define, track, and validate benefit plans and KPIs
Monitors ongoing cost, value, risk, and capacity trends to ensure investments continue to meet strategic goals
Qualification
Required
2+ years managing and developing high-performing teams, including coaching, goal-setting, and performance management
3+ years of experience in portfolio management, program management, technology strategy, or related strategic planning roles
Strong analytical skills with experience in financial modeling, cost/benefit analysis, and value-based prioritization
Systems thinker who can connect data across programs to see enterprise-level patterns
Experience supporting or influencing enterprise-level funding decisions
Executive presence with strong storytelling and data-driven communication
Demonstrated ability to develop executive-level presentations and communicate complex topics clearly
Hands-on experience with portfolio or work management tools (e.g., ServiceNow SPM, Jira, Smartsheet, Power BI)
Proven ability to establish governance processes and drive adoption across teams
Promotes a culture of transparency, accountability, and strategic thinking
Leads through influence, not control, emphasizing partnership over enforcement
Able to support off-hours work as required; including evenings, weekends, holidays, and 24/7 on call responsibilities
HIPAA Training and Supervisors Orientation (within 30 days of hire); Leadership Development 101 (within one year); Costco Pay Policies (within 90 days of promotion)
Preferred
Bachelor's degree in business, technology, finance, or related field (or equivalent experience)
5-8+ years of experience in portfolio management, program management, technology strategy, or related strategic planning roles
Demonstrated ability to quantify value, model financial outcomes, and tie technology investments to benefit realization and strategic priorities
Familiarity with SaaS financial models, multi-year investment planning, and benefit realization frameworks
Experience working with Enterprise Architecture & Finance teams
Certifications such as Lean Portfolio Management, PMP, PfMP, SAFe POPM/PMC, or similar
Experience in large-scale retail, global operations, or multi-region technology environments
Proficient in Google Workspace applications, including Sheets, Docs, Slides, and Gmail
Successful internal candidates will have spent one year or more on their current team
Benefits
Paid time off
Health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance
Health care reimbursement account
Dependent care assistance plan
Short-term disability and long-term disability insurance
AD&D insurance
Life insurance
401(k)
Stock purchase plan to eligible employees
Company
Costco IT
Costco IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in twelve countries.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase