Contra Costa Community College District · 12 hours ago
Program Assistant (Metas, TEMP)
Contra Costa Community College District is seeking a Program Assistant to provide a variety of college services for assigned programs aimed at supporting a diverse population of students. The role involves administrative support, scheduling, and assisting students in navigating college processes and accessing available resources.
EducationHigher Education
Responsibilities
Performs a variety of administrative support functions to assist in coordinating a student services program on assigned campus
Prepares correspondence, memos and statistical materials; answers phones
Compiles data from a variety of sources for statistical reports, student data reports, student records and files, or material requested by the District and State Chancellor's Office for the purpose of complying with financial and legal program requirements
Reviews applications or other program documents to determine acceptance
Processes eligibility and services for categorical programs in compliance with Title 5 regulations
Awards and disburses support services (e.g. book vouchers, meal tickets, grants, etc.)
Arranges, schedules and assists in the development of training programs for faculty, staff and managers; assists faculty as needed in providing information on specific programs or areas
Assists students with navigating college processes as appropriate for assigned program; assists students in utilizing the services of the college and outside agencies; provides referral to auxiliary resources
Assists in the preparation of presentations, written information and other resource materials concerning available college and community services and programs
Assists in the development and performs delivery of workshops, activities and special programs to provide or promote access to and increased awareness of available student support services and programs; coordinates logistics, scheduling and participant communications
Coordinates with other departments and/or external vendors to arrange for support equipment, materials and services
Prepares and maintains records and files related to student contacts and the provision of services
Participates in and facilitates special events and activities as needed
Establishes appropriate linkages to special populations or community groups served; promotes program through participation in outreach and associations with high schools, middle schools or other local, regional or national organizations
Performs related duties as assigned
Qualification
Required
Two (2) years of experience performing responsible administrative duties in a related program
Possession of a high school diploma/GED or the equivalent plus additional coursework in a field related to the area of assignment
Must not have any unresolved financial issues with the U. S. Department of Education that would prohibit the ability to obtain National Student Loan Data System (NSLDS) access immediately
Knowledge of policies and regulations related to a specific student services program
Knowledge of applicable laws and statutes governing access to public programs and services
Knowledge of modern office procedures, practices and technology/equipment
Knowledge of philosophy and objectives of student services programs
Knowledge of problems encountered by students supported
Knowledge of English usage, grammar, spelling, punctuation and vocabulary
Knowledge of basic statistical compilation and other record keeping methods and procedures
Knowledge of modern software applications (Microsoft Office Suite, etc.)
Ability to assist students in identifying concerns and problems and suggest appropriate alternatives to resolve those concerns
Ability to prepare and maintain a variety of records, reports, and confidential materials related to students
Ability to schedule and perform a variety of support functions pertaining to assigned student support program area
Ability to understand and carry out verbal or written instructions
Ability to communicate effectively, both orally and in writing
Ability to work independently and exercise good judgment in performing assigned duties
Ability to keyboard with accuracy
Ability to establish and maintain effective working relationships with those contacted in the course of performing required duties
Ability to demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, race, ethnicity, gender identity, sexual orientation, age, mental or physical disability, and religious background of all students, faculty and staff, and with all individuals encountered in the performance of required duties
Preferred
Experience working with middle school and/or high school students, particularly first-generation, and low-income student populations
Familiarity with student enrollment processes, online applications, or systems such as CCCApply or noncredit enrollment (or willingness to learn)
Strong interpersonal and communication skills, with the ability to engage positively with students, families, staff, and faculty
Availability to work evening and weekend hours, particularly Saturdays, as required by the program schedule
Bilingual abilities (English/Spanish) are highly desirable but not required
Company
Contra Costa Community College District
Contra Costa Community College District is one of the California's largest multi-college districts serving over 55,000 students.
Funding
Current Stage
Late StageRecent News
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