Scalence L.L.C. · 1 month ago
UiPath Sr. Developer
Johnston, RI
Full-time
Onsite
Senior Level
6+ years expScalence L.L.C. is seeking a Sr. Developer for their UiPath Automation Team to enhance customer experience through process automation. The role entails analyzing business challenges, recommending automation solutions, and providing support for UiPath RPA bots in production environments.
Information Technology & Services
Responsibilities
Analyze business challenges and recommend automation solutions using advanced technologies, primarily UiPath
Conduct root cause analysis, provide recommendations for process improvements, and monitor results using defined metrics
Provide Level 2 support for UiPath RPA bots running in production environments
Monitor and analyze logs from UiPath Orchestrator, robots, and queues to identify and resolve incidents
Collaborate with development teams to understand automation logic and assist in debugging and optimizing workflows
Work with L1 support teams to ensure timely and accurate issue triaging
Manage and resolve incidents, alerts, exceptions, and service requests within agreed SLAs
Coordinate activities and communicate with impacted stakeholders as per incident management process
Investigate automation failures and perform initial root cause analysis before escalating to L3 development teams
Work closely with business users to understand issues and provide timely updates and resolutions
Document support procedures, known issues, and resolutions to build a knowledge base
Support UiPath platform upgrades, patches, server migrations, and enhancements in UAT before production deployment
Perform health checks on bots, orchestrator jobs, queues, and environments
Participate in change management and deployment activities (e.g., production validation, smoke testing)
Ensure all activities are logged and tracked through ITSM tools like ServiceNow, JIRA, etc
Participate in knowledge transfer sessions from developers and contribute to continuous improvement
Qualification
Required
6+ years of hands-on experience with UiPath RPA development and support
Strong understanding of UiPath Orchestrator, Studio, and Robot components
Experience with incident management and root cause analysis in production environments
UiPath Advanced Developer Certification
Experience with UiPath Document Understanding and UiPath Apps
Familiarity with ITSM tools such as ServiceNow or JIRA
Excellent communication and stakeholder management skills
Preferred
Exposure to Blue Prism RPA platform
Experience with automation performance monitoring and reporting
Knowledge of Agile methodologies and DevOps practices
Company
Scalence L.L.C.
In today’s dynamic and competitive market, success hinges on mastering three key areas: Data Intelligence, Business Resilience, and Digital Experience.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase