NEOGOV · 18 hours ago
Property Tax Specialist I/II/III - Extra Help
96001, CA
Full-time
Onsite
Entry, Mid, Senior Level
$18.54/hr - $27.14/hr
1+ years expNEOGOV is associated with the County of Shasta, which offers a small-town atmosphere with various amenities. They are seeking a Property Tax Specialist to assist in tax collection and financial record-keeping for the Treasurer-Tax Collector's office, performing duties that range from clerical tasks to complex financial operations.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Learns and performs a wide scope of less complex specialized financial and statistical record keeping work relating to the preparation, processing, and collection of taxes: affects the collection of delinquent and current taxes by correspondence or other recovery methods which are made available; assists the public at the counter or on the telephone, provides research for difficult tax inquiries, and routes to appropriate staff member or department; explains and implements basic statutory legal regulations, Revenue and Taxation Codes, policies, and procedures to the public; accepts and balances large volumes of cash and checks daily for the collection of secured taxes, unsecured taxes, delinquent taxes, installment plans, occupancy taxes and tax clearances; identifies a variety of difficult account and statistical record keeping problems related to the collection and resolves the issue by preparing refunds for duplicate or excess tax payments, due notices, and pending roll changes; researches and calculates impounds for tax clearances; processes, scans, verifies, and balances check payments received for taxes or other accounts receivable on tax software and collection systems; prints reports for balancing and preparation of electronic bank transport and the deposit; manages caseload of assigned clients for collection of unsecured taxes; researches, prepares confidential records, and serves legal documents on individuals, businesses, and banks for the purposes of seizing bank accounts and intercepting state tax returns for non-payment of unsecured taxes; maintains safe keeping of confidential records including social security numbers, bank account numbers, and credit card information; learns to prepare the daily deposit using the County’s financial system and submitting to the Treasurer’s Office; assists and participates in the delinquent property tax sale, which includes accepting payments and processing receipts to the successful bidder; sorts, copies, and files a variety of information
In addition to the Property Tax Specialist I duties, incumbents perform a wide scope of the more complex, specialized financial and statistical record keeping work relating to the preparation, processing, and collection of property taxes; affects the collection of delinquent and current taxes by direct contact, extensive research, correspondence, or other recovery methods which are made available; researches, implements, and explains statutory legal regulations, Revenue and Taxation Codes, policies, and procedures to the public; prepares roll changes including processing and reversing payments due to misapplied transactions or non-sufficient funds, cancellation of penalties, and segregation of taxes; processes subdivision and mobile home impound accounts, which includes estimating, impounding, maintaining records, balancing, disbursing of tax monies, and preparation of refunds; issues mobile home and vessel tax clearances; examines release of lien reports and exports to the recorder; prepares and records release of power to sell documents and satisfactions of judgment documents; prepares journal entries for transferring funds; reviews, analyzes, and maintains trust report records to send written communications for refunds and due notices and any issues that arise from payment processing; analyzes reports and counts an abundant amount of cash to prepare the daily deposit using the County’s financial system and submits to Treasurer’s office; electronically sends checks to the bank daily; answers multiple routine inquiries about taxes; researches abstracts and estimates payoffs; produces and examines a variety of computer generated reports and listings; sorts, copies. and files a variety of information; assists in the preparation, research, collection, and processing of Transient Occupancy Tax Returns; assists and participates in the preparation of the delinquent property tax sale, which includes accepting payments and processing receipts to the successful bidder; trains less complex duties to the entry-level staff
Incumbents are fully competent to perform a full range of tax and revenue collection duties; may assist supervisor in directing the daily work of other office support staff; completes special projects and performs the most highly responsible and complex support duties essential to the functioning of the department; compiles, identifies, reviews, and resolves a variety of difficult standardized financial reports and statistical record keeping problems related to the collection and balancing of taxes; performs the more complex work in the preparation, processing, and collection of property tax bills; affects the collection of delinquent and current taxes by direct contact, requiring extensive research, correspondence, or other recovery methods which are made available; oversees and assists in processing roll change functions including reversing, cancellation, correction, proration, and segregation of taxes; explains and interprets Revenue and Taxation Codes, policies, and procedures to the public and staff; accepts payments of taxes, processes subdivision and mobile home impound accounts, which includes estimating, impounding, disbursing of tax monies, and preparation of refunds; issues mobile home and vessel tax clearances; researches and prepares refunds for duplicate or excess tax payments; when needed will enter, scan and verify payments received on computer system; prepares the deposit using the County’s financial system and submitting to Treasurer’s office; assists the public at the counter, on the telephone, or routes to appropriate staff member; answers routine inquiries about taxes, researches abstracts, and estimates payoffs; recognizes and resolves error conditions requiring use of the trust account; processes, prepares, and mails notices requesting balance of amounts due; prepares and researches data using the computer system and produces a variety of computer generated reports and listings; prepares and records liens, releases of liens, and satisfactions of judgment; releases powers of sale; prepares journal entries transferring funds and claims for payments; updates and maintains trust activity; sorts, copies, and files a variety of information; assists and participates in the research and preparation of the delinquent property tax sales, which includes accepting payments and processing receipts to the successful bidder; prepares, mails, collects, researches, updates, and maintains Transient Occupancy Tax Returns
Qualification
Required
Possession of a valid California driver's license
One (1) year of general clerical experience
One (1) year of experience performing property tax collection work equivalent to a Property Tax Specialist I with Shasta County
Two (2) years of experience performing work similar to that of a Property Tax Specialist II with Shasta County
Knowledge of modern office practices and procedures and operation of office equipment
Ability to learn and perform a variety of specialized financial record keeping and detailed clerical procedures
Ability to analyze and interpret technical reports and documents
Ability to interpret and implement statutory regulations and policy
Ability to maintain confidential information in accordance with legal standards
Ability to type accurately and with moderate speed on a typewriter or computer terminal
Ability to make arithmetical computations rapidly and accurately
Ability to use a calculator
Ability to learn to operate a computer terminal, scanner, automated postage machine, folding machine, and other software and collection systems related to the department
Ability to utilize internet research tools
Ability to communicate effectively orally and in written form
Ability to understand and carry out oral and written instructions
Ability to work under pressure of deadlines and stressful conditions
Ability to establish and maintain cooperative relationships with those contacted in the course of work
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
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Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
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2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
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