Wipro · 14 hours ago
IT Helpdesk (CONTRACT)
Minneapolis, MN
Contract
Onsite
Mid Level
$45K/yr - $121K/yr
3+ years expWipro Limited is a leading technology services and consulting company focused on innovative solutions for digital transformation. The IT Helpdesk role involves coordinating communications between vendors and end users, resolving desktop technical issues, and maintaining desktop applications and hardware systems.
ConsultingInformation ServicesInformation TechnologySoftware
Responsibilities
Coordinate communications between software/hardware vendors and end users to resolve desktop technical issues
Document and assess IT Desktop Configurations as they relate to company polices
Perform regularly required maintenance of desktop applications and hardware systems as required
Deploy PC’s and all peripherals as requested
Image PC’s as specified by Reliant / Optum process
Test connectivity and functionality of installed devices
Provide timely and accurate support to the all desktop users
Trouble shoot and resolve user issues
Escalate issues as needed
Request Assistance from other IT Departments as needed
Assist other IT Departments as requested
Gather end user requirements
Gather and compile information from vendors, business owners, and / or other IT staff, as assigned
Follow Established policies, procedures, and documentation guidelines
Develop and maintain security procedures
Complies with health and safety requirements and with regulatory agencies such as DPH, etc
Complies with established departmental policies, procedures, and objectives
Performs other similar and related duties as required or directed
Regular, reliable and predicable attendance is required
Qualification
Required
2 - 5 years of experience supporting enterprise solutions
Management Information Systems, or other related field, or equivalent professional experience
Demonstrated Implementation Skills
Familiarity with web-based and client/server application concepts
Excellent Written and Oral Communication Skills
Desktop Support
Experience: 3-5 Years
Preferred
CompTIA A+ Certification preferred
Microsoft Certified Professional (or higher) desired
Benefits
A full range of medical and dental benefits options
Disability insurance
Paid time off (inclusive of sick leave)
Other paid and unpaid leave options
Company
Wipro
Wipro is a technology services and consulting company focused on building solutions that address clients’ digital transformation needs.
10001+ employees
H1B Sponsorship
Wipro has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2251)
2024 (2251)
2023 (2845)
2022 (2422)
2021 (2837)
2020 (2468)
Funding
Current Stage
Public CompanyTotal Funding
$2.29BKey Investors
Hasham TradersPremji InvestSociete Generale
2025-06-09Post Ipo Secondary· $590.71M
2024-11-08Post Ipo Secondary· $563.71M
2022-11-22Post Ipo Secondary· $31.65M
Leadership Team
Omkar Nisal
CEO, Europe and Member of Wipro Executive Board
Srini Pallia
CEO and Managing Director
Recent News
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