Advisor, Customer Service Data Maintenance jobs in United States
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Entegris · 16 hours ago

Advisor, Customer Service Data Maintenance

Entegris is a global leader in advanced materials solutions, seeking an Advisor for Customer Service Data Maintenance. This role focuses on ensuring accurate data that enhances customer experience and involves managing customer records, collaborating with various teams, and maintaining data integrity.

Advanced MaterialsChemicalData StorageManufacturingSemiconductor
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Responsibilities

Create and maintain customer records, pricing, and material sales views
Manage master data tasks that enable seamless sales order processing
Collaborate with Global Customer Service, Master Data Management, Product Managers, and Sales Coordinators to uphold data quality and integrity
Work independently and as part of a global CS Data Maintenance team spanning North America and Asia
Execute business process workflows for customer creation and maintenance, pricing, and material master sales views—ensuring data accuracy and timely updates
Review incoming requests for compliance with established standards and provide guidance to colleagues on data requirements
Maintain customer, pricing, and material master data in ERP/SAP systems with precision and adherence to best practices
Generate ad-hoc reports related to customers, pricing, and material master data as needed
Support initiatives to uphold master data integrity within SAP
Assist with sales-related master data activities during mergers and acquisitions
Document business processes and application workflows to ensure clarity and consistency

Qualification

SAPMicrosoft ExcelPower BIMaster Data AdministrationCommunication skillsOrganizational skillsProblem-solving skills

Required

Bachelor's degree preferred
At least 1 year of experience in Master Data Administration or a related administrative field
Strong proficiency in Microsoft Office, especially Excel (pivot tables, VLOOKUP, and graphing)
Experience with Power PBI
Ability to manage multiple tasks effectively and meet deadlines with precision
Skilled at identifying routine issues and developing practical solutions
Excellent written and verbal communication skills
Keen eye for accuracy and detail

Preferred

Experience with SAP is a plus

Benefits

Annual bonus eligibility
Progressive paid time off policy that empowers you to take the time you need to recharge
Generous 401(K) plan with an impressive employer match with no delayed vesting
Excellent health, dental and vision insurance packages to fit your needs
Education assistance to support your learning journey
A values-driven culture with colleagues that rally around People, Accountability, Creativity and Excellence

Company

Entegris

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Entegris is a leading supplier of advanced materials & process solutions for the semiconductor, life sciences and other high-tech industries

Funding

Current Stage
Public Company
Total Funding
$75M
Key Investors
U.S. Department of Commerce
2024-06-26Grant· $75M
2000-07-09IPO

Leadership Team

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David Reeder
Chief Executive Officer
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Linda LaGorga
Chief Financial Officer
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Company data provided by crunchbase