Aston Carter · 18 hours ago
Document Control & Training Specialist II
Lake Forest, IL
Contract
Hybrid
Mid Level
$24/hr - $24/hr
3+ years expAston Carter provides world-class corporate talent solutions, and they are seeking a Document Control & Training Specialist II to join their team for a short-term project. The primary objective of this role is to support the documentation of Purchase Order process steps and standard operating procedures, while also developing training materials and facilitating training sessions.
ConsultingHuman ResourcesInformation Technology
Responsibilities
Create, update, and maintain comprehensive written process documentation for PO procedures
Conduct stakeholder interviews, research, and requirements gathering to ensure documentation is accurate and actionable
Develop training materials, presentations, guides, and reference sheets tailored to diverse audiences
Facilitate group training sessions and collect feedback for ongoing improvement
Recommend, implement, and optimize the use of workflow efficiency tools such as Smartsheet, Excel, and Asana
Communicate status updates, training progress, and improvement recommendations to management
Investigate and propose solutions for process inefficiencies and address documentation discrepancies
Provide guidance and answer technical/non-technical questions about the PO process and associated tools
Qualification
Required
Ability to clearly document and map operational processes and standard operating procedures
Experience creating and delivering training sessions
Familiarity with workflow and project management tools such as Smartsheet, Excel, or similar platforms to drive process improvement and efficiency
Gathering insights by interviewing stakeholders
Bachelor's degree in Business Operations, Communications, or a related field
3-5 years of relevant experience in process documentation, operations training, or continuous improvement roles
Proficient in Microsoft Office Suite with hands-on experience in Smartsheet, Asana, or similar workflow tools
Demonstrated process mapping and SOP writing ability
Excellent written and verbal communication skills, able to interact effectively across functions
Strong stakeholder engagement and interviewing skills
Analytical mindset with the ability to solve problems and propose improvement strategies
Detail-oriented and able to operate with minimal supervision
Preferred
Experience in project/program management or team training is a plus
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
Aston Carter
Aston Carter is a staffing and recruiting company providing risk and compliance services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2011-01-31Acquired
Leadership Team
Juan Pablo McCausland-PHR, CDP
Human Resources Business Partner
Sherry Guevara
Regional Human Resources Partner-West Region
Recent News
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