Rivian · 13 hours ago
Lead Analyst, Service Analytics
Plymouth, MI, US
Full-time
Onsite
Senior Level, Lead/Staff
$138K/yr - $172K/yr
5+ years expRivian is seeking a detail-oriented, analytical, and self-starting Lead Analyst to support our vehicle Service Analytics organization. You will play a critical role in providing data, analysis, and insights that drive performance and productivity.
AutomotiveElectric VehicleManufacturingTransportation
Responsibilities
Develop and maintain operational dashboards, metrics, and reporting tools to track performance and identify opportunities for improvement
Deliver insightful analysis and reporting to support business decision-making across Service operations
Translate complex business questions into data analysis, visualizations, and insights for key stakeholders
Assist in building and maintaining Service scorecards and KPIs that align with business objectives
Support continuous improvement initiatives by identifying trends, variances, and root causes in Service operations data
Develop strong business partner relationships with cross-functional teams (e.g., Field Service, Technical Service, Strategy, Quality, Finance, Enterprise Data & Analytics) to understand needs, prioritize requests and deliver results
Help ensure data accessibility and integrity across multiple sources (e.g., data warehouses, spreadsheets, 3rd-party tools)
Collaborate with other analysts and stakeholders to standardize reporting and share best practices
Support the team’s transition across data visualization platforms and longer term transition from descriptive to predictive analytics
Provide mentorship and coaching to other analysts
Collaborate cross-functionally to ensure the availability and integrity of data within the data warehouse, including infrastructure, pipelines, ETLs, and business rule documentation
Support relevant materials for executive requests
Qualification
Required
5+ years of related business experience in analytics and/or decision science demonstrating increasing levels of responsibility, with emphasis on operational reporting and target setting
Bachelor's degree or equivalent in Business, Statistics, Economics, Engineering or related field
Exceptional analytical, problem-solving, advanced business acumen mindset
Proactive communicator, with the ability to distill complex concepts into synthesized takeaways
Strong project management, planning, and organization skills, including ability to manage multiple projects simultaneously in a fast-paced environment
Growth mindset and continuous improvement outlook
Proficient in SQL, Python, Hex, Databricks, Tableau, and Google Workspace (especially Sheets, Slides)
Experienced in successfully including integrating data from sources (third party, Excel/Sheets, Smartsheet, Data Lake)
Preferred
Experience in vehicle service or automotive operations
Benefits
Paid vacation
Paid sick leave
Life insurance
Medical insurance
Dental insurance
Vision insurance
Short-term disability insurance
Long-term disability insurance
401(k) Plan
Employee Stock Purchase Program
Company
Rivian
Rivian is an automotive technology company that develops products and services to advance the shift to sustainable mobility.
10001+ employees
H1B Sponsorship
Rivian has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (38)
2024 (70)
2023 (54)
2022 (79)
2021 (21)
Funding
Current Stage
Public CompanyTotal Funding
$21.93BKey Investors
Volkswagen GroupUS Department of EnergyIllinois Department of Commerce & Economic Opportunity
2025-06-30Post Ipo Equity· $1B
2024-11-25Post Ipo Debt· $6.6B
2024-05-02Grant· $827M
Leadership Team
Robert Scaringe
Chief Executive Officer
Claire McDonough
Chief Financial Officer
Recent News
2026-01-24
2026-01-20
2026-01-19
Company data provided by crunchbase