By Light Professional IT Services · 13 hours ago
Voice Engineer
Tampa, FL
Full-time
Onsite
Mid LevelBy Light Professional IT Services LLC is a company that supports defense, civilian, and commercial IT customers with advanced technology and systems. They are seeking a Voice Engineer to provide monitoring, incident management, problem resolution, and troubleshooting for enterprise infrastructure.
GovernmentInformation ServicesInformation Technology
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Provide Voice over Internet Protocol (VoIP) and Video support with extensive experience with configuring and troubleshooting VoIP solutions for an enterprise network
Provision, monitor, configure, troubleshoot, upgrade, and maintain routers, switches, firewalls, intrusion detection sensors (IDS), SATCOM modems, virtual environments, servers, VoIP gateways/managers/SBC, UCS video, NSA Type 1 High Assurance IP Encryptor (HAIPE), and network functional virtual (NFV) devices
Provide input or updates as requested/required in developing operational configuration manuals and other operational documentation in support of Headquarters, JNOC, SATCOM Gateway, and deployed package operations
Assist/support (draft documents, participate in all planning meetings, and provide document validating) in the execution, management, integration and installation of engineering updates to the enterprise infrastructure
Assist in developing TTPs/SOP documentation to support JNOC daily operations
Provide virtualization support with extensive experience with enterprise servers, networks, and desktops
Perform systems security administration functions, including creating user profiles and accounts
Configure administrator accounts, tune system performance, and install system wide software and allocate mass storage
Qualification
Required
IAT Level II certification required (Security+, etc.)
CCNA required
Hands on experience monitoring and managing system resources, including CPU usage, disk usage, memory usage, and response times to maintain operating efficiency
Experience with applying VoIP protocols, VoIP codec, session boarder controller (SBC), and Unified Computing System (UCS) on an enterprise network
Secret clearance required
This position will require a candidate open to Panama Day Shift work in a 24x7x365 environment
Company
By Light Professional IT Services
BY LIGHT Professional IT Services is a provider of IT, cloud, cyber and infrastructure solutions to the US Federal Government.
Founded in 2002
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2017-05-31Acquired
Leadership Team
Bob Donahue
CEO By Light
Mike Bowser
Chief Operating Officer
Recent News
2026-01-07
2025-12-01
2025-10-09
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