Flex Dental Solutions · 12 hours ago
Site Reliability Engineer
United States
Full-time
Remote
Mid Level
3+ years expFlex Dental Solutions is a company focused on simplifying the lives of dentists through innovative automation and integration with Open Dental's practice management system. As a Site Reliability Engineer, you will ensure the availability, performance, and resilience of production systems while collaborating with various teams to reduce operational risk and improve reliability.
AppsDentalMedical DeviceSoftware
Responsibilities
Be available to respond to critical service incidents outside of business hours on a rotating on-call schedule
Proactively monitor application health and performance across cloud infrastructure (AWS)
Lead incident response, including triage, mitigation, root cause analysis (RCA), and post-incident reviews
Lead and participate in disaster recovery drills and security incident simulations
Build and maintain Infrastructure as Code (IaC) using AWS-native tooling
Collaborate with development teams to improve CI/CD reliability, deployment safety, and rollback strategies
Work closely with stakeholders and product teams to ensure technical reliability aligns with business needs
Reduce operational toil through automation, tooling, and process improvements
Own and evolve observability systems (metrics, logging, tracing, and alerting)
Champion best practices across security, availability, performance, and incident response
Qualification
Required
3+ years of experience in Site Reliability Engineering, DevOps, or a closely related role
Strong hands-on experience operating production systems in AWS (EC2, ECS, RDS, IAM, CloudWatch)
Experience implementing Infrastructure as Code (CloudFormation, CDK, or Terraform)
Proficiency in Node.js or Python for automation and operational tooling
Experience with Docker and container-based deployments (ECS preferred; Kubernetes a plus)
Strong understanding of MySQL operations, backups, and performance monitoring
Proficiency with Git-based workflows and CI/CD systems
Proven track record managing and scaling applications in a production AWS environment
Familiarity with full stack environments, particularly those using Node.js
Experience maintaining and deploying databases such as MySQL with performance tuning
Experience with container orchestration (e.g., ECS or Kubernetes is a plus)
Commitment to uptime, performance, and security in fast-moving SaaS environments
Preferred
Familiarity with frontend frameworks (React, Ember.js) to understand performance implications
Experience operating customer-facing SaaS systems with uptime and performance SLAs
Exposure to security incident response and compliance-driven environments (HIPAA awareness is a plus)
Company
Flex Dental Solutions
Flex Dental Solutions is a set of tools that help dentists to stay in touch with patients, reduce workload, and boost payment collection.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Connor Sterghos
Strategic Partnership Manager
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