Westchester Medical Center Health Network · 11 hours ago
Case Management Assistant
Valhalla, NY
Full-time
Onsite
Entry Level
1+ years expWestchester Medical Center Health Network is seeking a Case Management Assistant who will work closely with the case management team to facilitate discharge planning services for patients. The role involves coordinating referrals, assisting with clerical support, and participating in multidisciplinary team rounds to ensure effective discharge plans are implemented.
Hospital & Health Care
Responsibilities
Facilitate discharge planning referrals as guideded by RN CM and SW across multiple units
Provide patient/family with facility/agency lists for patient choice
Prepare and send referrals for post-acute services through referral system to appropriate facility/agency
Complete and document in Allscripts all referrals made and include any updates or completions notes for all referrals
Review worklist for new referrals throughout the day to ensure timely response
Assist CM/SW with clerical support (faxing, follow-up calls) arranging for discharge of patients
Arrange transportation and/or DME for patients as needed
Actively participate in multidisciplinary team rounds
Interacts with treatment team, patients, families, and community agencies in arranging individualized discharge plans
Contribute in staff meetings, case conferences, case presentations and training activities
Maintain required documentation of work activities
In collaboration with the case manager and care coordinator, implement the discharge review program mandated by New York State Department of Health to facilitate issuance of MOONs, IMM#s, and discharge notices to patients
Use computer applications such as spreadsheets, word processing, calendar, email and database software in performing work assignments
Access protected health information (PHI) in accordance with department assignments and guidelines defining levels of access
Perform other duties as assigned
Establish and maintain effective interpersonal relationships with patients and treatment team members
Qualification
Required
1 year of administrative and/or customer service experience, required
High School Diploma or equivalent, required
Excellent written and communication skills
Commitment to enhancing cultural competency
Ability to prioritize and work in a fast paced environment
Knowledge of Excel, Word, Outlook
Preferred
Experience working in a healthcare setting, preferred
Associate's Degree, preferred
Knowledge of medical and pharmacology terminology, preferred
Knowledge of regulatory agency standards; Centers for Medicare & Medicaid Services, and Det Norske Veritas (DNV) standards, preferred
Company
Westchester Medical Center Health Network
The Westchester Medical Center Health Network (WMCHealth) is the pre-eminent provider of integrated health care in New York’s Hudson Valley region, serving nearly 2.5 million residents across more than 6,000 square miles.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Sean S. Tedjarati, MD, MPH, MBA, CPE
President and CEO WMCHealth Physicians, Advanced Physicians Services
Anthony Frank
Executive Vice President and CFO
Recent News
Crain's New York Business
2025-06-25
Connecticut Post
2025-05-30
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