Festival Foods · 13 hours ago
Cash Office Clerk
2233 Humes Road
Full-time
Onsite
New Grad, Entry LevelFestival Foods is a Wisconsin grocer committed to exceptional service and community involvement. The Cash Office Clerk supports daily operations by ensuring compliance with company policies, managing cash office activities, and delivering excellent customer service.
CommunitiesFood and Beverage
Responsibilities
Maintain a thorough understanding of back-office software solution, cash recycler operations, register processes, and cash handling policies
Ensure accuracy in balancing cash drawers, lottery transactions, and other financial areas daily with accuracy
Accurately enter tender information and financial data into the system
Monitor, maintain and troubleshoot the Cash Recycler Machine and other cash office equipment to ensure smooth daily operations
Order necessary supplies and cash to ensure smooth daily operations
Recognize and report discrepancies and suspicious activities to store management or through the CORE Security Platform
Be helpful, provide helpful solutions and ensure a positive experience for all guests and associates
Answer inquiries via phone and in-person, while following proper phone etiquette and service standards
Work closely with the Guest Services team to support both departmental and guest needs, and collaborate with other store associates and leaders to enhance overall store operations
Maintain a clean, organized, and secure workspace in compliance with safety standards
Regular, timely attendance in compliance with the work schedule, and adequate notice for schedule adjustments when necessary
Perform other duties as assigned. Ability to assist in other areas of the Guest Services Department as needed
Qualification
Required
High School Education or equivalent combination of education and experience
Strong attention to detail and accuracy in cash handling and data entry
Ability to use point-of-sale systems, bookkeeping software and cash management tools, and process information/merchandise through register system
Basic technical proficiency and ability to troubleshoot equipment issues, with willingness to learn and ability to operate all equipment necessary to perform the job
Strong communication and interpersonal skills and ability to communicate with associates, leaders, and guests
Ability to remain calm and handle difficult situations effectively
Attention to detail and strong organizational skills, with ability to read, count, and write accurately
Ability to multitask and adhere to deadlines
The associate must possess the ability to continuously move around the cash recycler, cash office, registers, walk in the store; bend, stoop and kneel regularly
Physical ability to sit for 2-3 hours
Physical ability to stand for extended periods and to move and handle cash trays, cash and coin delivery, boxes of merchandise and fixtures throughout the store, which entails lifting, and perform all functions as set forth above
Standing for long periods (up to 80%) and some lifting may be required
Ability to work early mornings with varied hours/days including weekends, and holidays, as needed
Preferred
Previous experience in cash handling, financial reconciliation, balancing registers or retail experience
Benefits
Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!
Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
Save for Your Future: Offering a 401(k), we’re proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals.
Company
Festival Foods
Festival Foods and our associates believe in community involvement, volunteerism, and Servant Leadership.
Founded in 1946
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-09-16Acquired
Recent News
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