Leidos · 11 hours ago
Document Management Systems Administrator
Leidos is an industry and technology leader serving government and commercial customers, and they are seeking a Document Management Systems Administrator to support the Bureau of Alcohol, Tobacco, Firearms, and Explosives. This role focuses on the administration, configuration, and troubleshooting of document imaging systems to ensure successful delivery and customer satisfaction in law enforcement and compliance missions.
ComputerGovernmentInformation ServicesInformation TechnologyNational SecuritySoftware
Responsibilities
Configure, operate, and maintain IBML high-speed document processing server and imaging systems
Perform troubleshooting and assist vendor with escalated troubleshooting of scanner hardware, firmware, and software issues
Monitor imaging systems and correct instances of ingestion errors, trace failures, and scanner support needs
Collaborate with federal stakeholders, IT teams, end-users, and vendors to support imaging workflows and meet performance requirements
Provide excellent, clear, and concise verbal and written communications and status to contract and customer personnel at multiple levels
Ensure that imaging technologies—including servers, networks, storage systems, and scanning software—are operating efficiently and securely
Assist with software upgrades, patches, and configuration changes for imaging systems
Monitor and analyze imaging system performance, ensuring optimal uptime and throughput
Write and maintain standard operating procedures, technical documentation, and training materials
Support full lifecycle system development efforts including planning, integration, testing, deployment, and verification/validation processes
Provide technical support and troubleshooting for imaging systems and perform routine and emergency maintenance, including occasional weekend and after-hours work
Support integration of scanners into enterprise document management and archival systems
Provide Tier 2/3 support for escalated issues related to document imaging operations
Ensure system compliance with federal IT security and operational standards
Provide onsite assistance and troubleshooting
Qualification
Required
Minimum of a Bachelor's and 2 years of relevant experience. Additional years of experience accepted in lieu of degree
Strong technical troubleshooting and analytical problem-solving skills
Some knowledge of both Windows and Linux operating systems
Intermediate experience with Structured Query Language (SQL) query and scripting
Familiarity with PostgreSQL and SQL Server
Basic understanding of XML and its applications
Excellent verbal and written communications
Familiarity with document management systems and workflows
Available for occasional after-hours and weekend maintenance, both onsite and remote
Must have a US Citizenship
Must be able to obtain and maintain a customer specific Public Trust clearance
Lives within commuting distance (< 50 miles) of the Martinsburg, West Virginia office
Preferred
Holds a DOJ or DOD clearance
Knowledge of ATF systems
General familiarity with Amazon S3 for storage integration
Experience with IBML Capture Suite for high-volume document processing
Knowledge of OmniScan Advanced Software, particularly in relation to Zeutschel scanning systems
Benefits
Health and Wellness programs
Income Protection
Paid Leave
Retirement
Company
Leidos
Leidos is a Fortune 500® innovation company rapidly addressing the world’s most vexing challenges in national security and health.
Funding
Current Stage
Public CompanyTotal Funding
unknown2025-02-20Post Ipo Debt
2013-09-17IPO
Recent News
MarketScreener
2025-12-16
2025-12-16
Company data provided by crunchbase