Cyber Power Systems (USA), Inc. · 4 days ago
Senior Channel Account Manager
United States
Full-time
Remote
Senior Level, Lead/Staff
$100K/yr - $110K/yr
10+ years expCyber Power Systems (USA), Inc. is seeking a Senior Channel Account Manager responsible for establishing relationships and driving profitable revenue with assigned channel sales accounts. The role involves generating new business opportunities, managing accounts, and executing marketing plans to achieve sales goals.
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Responsibilities
Generate new business opportunities and leads. Create proposals and quotations. Manage, monitor, and follow through on opportunities through closure
Act as the key point of contact between the organization and the clients answering questions, responding to inquiries, and introducing new and existing products and options
Manage assigned accounts by conducting and leading sales calls, addressing questions and engage the channel community ensuring sales goals are met and/or exceeded through partner generated activity
Manage inventory levels at accounts; provide strategy for forecasting and development of growth initiatives
Work diplomatically and effectively across cross-functional teams at customer accounts
Create and manage all account/partner sales incentive programs (example; Volume Incentive Rebates (VIR) and Short-Term Incentive programs (SPIFF) to drive sales behaviors and growth
Budget, plan, and execute annual marketing plans for managed accounts. (Example: Market Development Funds (MDF)
Conduct market research to identify selling opportunities and evaluate customer needs and goals
Represent the organization by selecting and attending trade shows, events, trainings, and outings addressing questions and cultivating new relationships while maintaining existing ones
Follow and exercise sound financial management practices, demonstrate financial stewardship of company resources and ensure compliance with company expense and corporate card policies
Manage and execute sales promotions and marketing activities and initiatives to meet or exceed specified goals
Educate end-users, distribution and reseller sales professionals on products, programs, promotions, competitive advantages and how to sell products to customers through product knowledge sessions
Manage assigned accounts by conducting and leading customer training events and webinars
Attendance is an essential function of this position
Performing all other duties as assigned
Qualification
Required
Bachelor's degree in Marketing, Communication, Sales, or related field preferred
Minimum 10 years of customer product support and or sales experience
A proven track record of sales excellence with a consistent achievement of assigned objectives and quotas
Professional written, verbal, and interpersonal communication skills that produce desired results
Capable of reading and interpreting information, such as reports, general correspondence, and policy guidelines, with the ability to share with others as needed
Ability to effectively present information and respond to questions from internal and external customers which includes coworkers, managers, customers, and vendors
Ability to use a computer and standard business and other work-related software with minimal instruction
Excellent active listening, decision-making, team building and customer service abilities
Ability to work and prioritize independently with the capacity to collaborate with others
Ability to manage multiple and varied projects simultaneously with minimal supervision while maintaining attention to detail
Capable of demonstrating and understanding of, and being sensitive to, serving a culturally diverse customer base
Demonstrated ability to learn and apply newly acquired feedback, skills, and knowledge
Ability to maintain confidentiality and comply with professional ethics and standards
Ability to learn and apply new competencies and information as to enhance individual job performance and make recommendations to the department
Strong sense of urgency, accuracy, and follow through
Ability to work independently and as a contributing team member, self-motivating
Proficient in D365 and Microsoft Office applications including PowerPoint, Excel, Word, etc
Minimum of 50% travel is required
Preferred
Prefer DMR, Data/Com, Electrical, or IT Channel sales experience
Knowledge of power supply products and market a plus
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Tuition reimbursement
Vision insurance
Company
Cyber Power Systems (USA), Inc.
CyberPower designs and manufactures uninterruptible power supply (UPS) systems, power distribution units (PDUs), rack enclosures, surge protectors, remote management hardware, power management software, mobile chargers, and connectivity products.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Gretchen Mellies
Associate Director - Marketing Communications & Retail Partnerships
Recent News
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2025-10-09
2025-09-12
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2025-08-13
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