Optum · 5 hours ago
Epic Ambulatory Analyst - Remote
United States
Full-time
Remote
Mid Level
$73K/yr - $130K/yr
3+ years expOptum is a global organization focused on improving health outcomes through technology. The Epic Ambulatory Analyst will provide subject matter expertise in EpicCare Ambulatory, lead upgrade initiatives, and collaborate with teams to enhance healthcare delivery systems.
EducationHealth CareMedicalPharmaceutical
Responsibilities
Provide subject matter expertise in EpicCare Ambulatory and other applications, including system design, build, testing, and implementation
Collaborate with leadership and end users to design and configure solutions, providing technical and clinical consultation, including workflow analysis and application configuration to support enhancements and issue resolution
Lead small to medium-scale Epic upgrade initiatives and workflow enhancements through all project phases
Participate in design and validation sessions, ensuring thorough documentation, follow-up, and issue escalation
Maintain system documentation, including design specifications and build records
Monitor production applications and respond to incidents, including participation in 24/7 on-call support as needed
Execute all phases of testing, including unit, system, and integrated testing for EpicCare Ambulatory workflows
Analyze workflows, data collection, reporting needs, and technical issues to support solution development
Collaborate with training teams to develop and maintain application-specific training materials
Translate business requirements into functional specifications; manage system updates, enhancements, and release testing
Ensure compliance with organizational standards for system configuration and change control
Build and maintain solid relationships with end users, stakeholders, and business partners
Facilitate communication across teams from requirements gathering through implementation
Troubleshoot and resolve application issues, escalating complex problems as appropriate
Maintain deep knowledge of Epic functionality and operational workflows
Qualification
Required
Active Epic certification in Healthy Planet
3+ years of experience in the healthcare industry
2+ years of direct client-facing experience with healthcare domain knowledge, such as clinical documentation workflows, patient portals, encounter closure, and patient flow management
2+ years of experience with Epic implementation and/or support
Preferred
Epic Certification in one of the following: EpicCare Ambulatory, CareEverywhere, Dorothy
Proven ability to lead cross-functional teams through clear, effective communication and strategic collaboration
Experience in department build and implementation of Community Connect locations
Experience with Refuel implementations
Proficiency with Excel, Visio, PowerPoint and SharePoint
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Benefits
Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
10001+ employees
H1B Sponsorship
Optum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)
Funding
Current Stage
Late StageLeadership Team
Daniel Castillo
Chief Executive Officer, Optum Care Delivery
J
Jay Green
Chief Financial Officer
Recent News
2025-11-29
2025-11-19
2025-11-07
Company data provided by crunchbase