Marsh McLennan · 8 hours ago
Lippincott - Senior Consultant, Marketing Customer Strategy
San Francisco - Embarcadero
Full-time
Hybrid
Mid, Senior Level
$105K/yr - $130K/yr
3+ years expLippincott is a global brand, marketing and experience consultancy committed to helping companies address their most complex brand challenges. As a Senior Consultant in the Marketing Customer Strategy team, you will blend strategic, analytical, and creative thinking to drive customer-centric growth for clients, conducting research and synthesizing insights to deliver impactful recommendations.
Financial ServicesProfessional ServicesService Industry
Responsibilities
Gathering, organizing and summarizing information on client business strategy, industry and competitive dynamics, best practice analyses, communications audits and customer insights to identify key implications
Conducting in-depth interviews with client management and key stakeholders
Supporting case team planning and analysis of quantitative and qualitative customer / prospect research, from discrete choice analysis to focus groups
Quickly picking up skills and knowledge in new areas, leveraging client, firm and external resources
Collaborating with other consultants and designers to explore alternatives and develop thinking (e.g., brainstorming sessions)
Contributing to the development and storyline of client presentations
Effectively communicating with, and presenting to, both internal case teams and external client teams
Qualification
Required
3+ years excelling in a field such as strategy consulting, corporate strategy, brand strategy, brand management, innovation or strategic planning
Outstanding communications, writing and interpersonal skills
Analysis and synthesis of complex datasets through tools like SPSS, Excel and SQL
An analytical and rigorous approach to finding solutions and a flexibility in applying them
Gathering, organizing and summarizing information on client business strategy, industry and competitive dynamics, best practice analyses, communications audits and customer insights to identify key implications
Conducting in-depth interviews with client management and key stakeholders
Supporting case team planning and analysis of quantitative and qualitative customer / prospect research, from discrete choice analysis to focus groups
Quickly picking up skills and knowledge in new areas, leveraging client, firm and external resources
Collaborating with other consultants and designers to explore alternatives and develop thinking (e.g., brainstorming sessions)
Contributing to the development and storyline of client presentations
Effectively communicating with, and presenting to, both internal case teams and external client teams
A willingness to push your thinking, attack issues from multiple angles and stretch yourself to provide outstanding brand ideas to clients
An appetite for learning and wrestling with challenging topics across a diverse range of clients/ industries
A passion for problem solving, creative expression and improving the way companies relate to customers
Openness to travel, seeing things in new ways, and exploring new ideas
Benefits
Health benefits
401K savings
Employee assistance programs
Company
Marsh McLennan
Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman.
10001+ employees
H1B Sponsorship
Marsh McLennan has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (2)
2023 (8)
2022 (6)
2020 (11)
Funding
Current Stage
Public CompanyTotal Funding
$11.2B2024-10-30Post Ipo Debt· $7.25B
2024-02-14Post Ipo Debt· $1B
2023-09-06Post Ipo Debt· $1.6B
Leadership Team
Joe Hayes
Senior Vice President, COO Private Client Services
Katherine Brennan
SVP & General Counsel
Recent News
2025-12-01
MarketScreener
2025-11-21
2025-10-17
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