Western Governors University · 1 day ago
Senior Learning Experience Designer, Internal
SLC Metro Area
Full-time
Onsite
Mid, Senior Level
$80K/yr - $120K/yr
5+ years expWestern Governors University is committed to expanding access to higher education through innovative online programs. The Senior Learning Experience Designer, Internal will deliver impactful learning experiences for employees, collaborating with various teams to develop effective educational solutions aligned with the university's strategic goals.
Higher Education
Responsibilities
Elevate organizational-wide learning through AI-native design and leverage AI and other emerging technologies for continual learning and growth
Work collaboratively and cross-functionally with business leaders and across departments to support operational and organizational initiatives through learning design that identifies the learning need, implements appropriate learning solutions, and supports effective change management
Analyze learning needs and define desired outcomes, target behaviors, and success metrics; translate findings into AI‑enabled learning strategies and curricula that support operational and organizational initiatives
Communicate ADDIE informed design process, present design solutions, cultivate consensus and collective decision-making to define project deliverables
Create project deliverables aligned to quality standards and learning outcomes, which may include job aids, scenario-based learning, eLearning or hybrid learning, assessments, and simulations. Deliverables, projects, or training needs may be more complex
Prototype and implement AI solutions with product and engineering partners (e.g., LLM prompt design, retrieval‑augmented generation, vector search, evaluation harnesses, guardrails) and integrate with LMS/LRS and enterprise systems
Manage learning design projects by establishing project roles and timelines, facilitating project meetings and communication with stakeholders, identifying milestones, deliverables, and dependencies, mitigating project risks, and ensuring quality learning products are ready for project team review
Provide accurate time estimates for deliverables and effectively allocate time to achieving goals. Organize and plan work on multiple projects every two weeks. Consult with leader on prioritization or time allocation when appropriate
Identify and build ways of measuring learning effectiveness (survey, pilot, learning time, assessment effectiveness); analyze data sources; present results and recommendations for improvements, and implement revisions
Coordinate a comprehensive curriculum review process through data analysis, recommendations for strategic improvements, and implementing revisions to learning materials, including deeper patterns of analysis, solutioning, and task delegation
Conduct reviews to ensure learning experiences meet standards of quality; provide support as needed to others
Tailor project management strategies to client and working with more complex clients and projects independently
Perform job analysis using interviews with stakeholders, subject matter experts, and job descriptions. Develop comprehensive understanding of a role including measures of success, skills, behaviors, and knowledge necessary to perform. Create a map of critical behaviors and learning objectives for role specific learning curricula. Use the map to identify existing content and propose new development that aligns to the role
Perform other related duties as assigned
Qualification
Required
Master's degree in related field
5 years of instructional/learning experience design or training development
Hands‑on technical proficiency designing and implementing AI‑enabled learning solutions, such as the following: LLM prompt engineering and evaluation, Scripting for data and content automation, Working knowledge of APIs, JSON, and version control
Previous experience with large-scale institutional learning, complex projects with large cross-functional teams
Previous experience with branching, scenario-based learning, and developing onboarding programs to include job specific and technical topics
Strategic utilization and adaptation of design theories and best practices to support achievement of adult learning outcomes: competency-based educational strategies, instructional design, assessment methodologies, inclusive design for diverse learners, and eLearning design
Advanced written communication skills including technical writing, editing, and adapting to needs of the target audience
Advanced interpersonal and presentation skills, including the ability to work cross-functionally with a variety of stakeholders and communicate persuasively
Ability to form positive working relationships and become a trusted team member
Desire to continuously seek improvement by actively listening to problem solve; seeking and applying constructive feedback; and providing constructive feedback to others to support ongoing technical and professional upskilling
Ability to work independently and with minimal supervision including time management, prioritization, and problem solving
Ability to work on multiple projects while meeting deadlines and quality standards
Advanced skills in critical thinking, analysis, research, and synthesis of data to make informed decisions, use advanced software features and functions to visualize data
Advanced skills with project management and agile methodology
Advance skills with office productivity software, multimedia software, and eLearning software; familiarity with web development languages (HTML, CSS, JavaScript, XML)
Skilled with using LMS functionality to support learning design, troubleshoot user access and technical questions. Utilize reporting to study learning effectiveness. Familiarity with how an LMS interacts with common eLearning formats (SCORM, AICC, xAPI)
Skilled with supporting others with their growth and development in design and technical skills
Benefits
Comprehensive dental, vision, and medical benefits
Paid time off
Parental leave
Inclusive family forming benefits
Generous retirement and HSA company contributions
Continuous learning
Discounted undergraduate and graduate WGU tuition
Eligible for bonuses
Telehealth and mental healthcare
Health savings account and flexible spending account
Basic and voluntary life insurance
Disability coverage
Accident, critical illness and hospital indemnity supplemental coverages
Legal and identity theft coverage
Retirement savings plan
Wellbeing program
Flexible paid time off for rest and relaxation with no need for accrual
Flexible paid sick time with no need for accrual
11 paid holidays
Other paid leaves, including up to 12 weeks of parental leave
Company
Western Governors University
Western Governors University focuses on improving lives by creating pathways to opportunity for its students.
5001-10000 employees
H1B Sponsorship
Western Governors University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (4)
2023 (12)
2022 (30)
2021 (17)
2020 (37)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Kauffman Foundation
2025-05-08Grant
Leadership Team
Stephen Herzig
Vice President of Enterprise Solutions
Kacey Thorne
Senior Director, Academic Strategic Initiatives
Recent News
2025-12-02
Company data provided by crunchbase