Federal Express Corporation · 15 hours ago
Full Stack Developer Advisor
Federal Express Corporation is seeking a Full Stack Developer Advisor to provide production support expertise and develop software across all layers of the development life cycle. The role involves designing, coding, testing, and deploying software while leading support teams and ensuring alignment with best practices for reliability and observability.
Package/Freight Delivery
Responsibilities
Develop software code using multiple programming languages, including Java/Spring Framework and deployment on FedEx cloud platforms, including Pivotal Cloud Foundry (PCF)
Work with microservices leveraging Spring Boot, REST APIs, and cloud-native design patterns
Lead/assist in cloud application deployment, deployment validation, and post-release stabilization
Lead L2/L3 support teams for Tier 1,2 FedEx dispatch applications, including incident management and Root Cause Analysis (RCA) for Dispatch Systems Manager (DSM), Dispatch Workstation (DWS) tools
Ensures new code/features alignment with FedEx best practices for Rely Engineering, including observability, monitoring, and resilience
Documents production environments and keeps documentation current with new business value delivery
Leads team to keep current Knowledge base articles for prod incidents, including remediation steps
Maintenance of Business Continuity and Disaster Recovery (BCDR) plans
Provide support expertise for major Network 2.0 initiatives, including Global Pickup and Delivery Ecosystem (GPDE) and FedEx Route Optimization (FRO)
Mentors those in less senior positions
Track and report on metrics for production incident resolution, with a focus on improving operational reliability and performance of dispatch systems
Qualification
Required
Bachelor's Degree/equivalent in computer science, engineering, or information systems and/or equivalent
Four (4) years qualifying work experience in information technology or engineering environment
Strong written and verbal communication skills
Collaboration with other technical leaders (Cloud engineering, Infrastructure Rely, QA and business partners) to troubleshoot and resolve issues between multiple systems
Experience providing production support for FedEx Dispatch applications, including User Interface (UI) dispatch applications, and back-end REST-ful APIs
Experience with industry standard observability tools, including AppD, Splunk, Dynatrace
Ability to lead production triage calls with IT Command Center and IT and business stakeholders
Knowledge of troubleshooting/analysis of Oracle database applications/APIs
Knowledge of Java Messaging System (JMS) implementations, including producers/consumers, queues, topics, and JMS bridges
Ability to diagnose and remediate JMS issues
Knowledge of FedEx systems for ticket/incident management (ServiceNow), Safe/Agile development (Agility/VersionOne), and defect tracking (Octane/ALM)
Ability to develop and maintain production dashboards for monitoring, alerting unhealthy processes/systems
Coach support teams to develop best practices, meeting Mean-time-to-Awareness (MTTA), and Mean-time-to-Remediation (MTTR) for FedEx dispatch applications
Experience with performance testing tools and techniques
Benefits
Health, vision, and dental insurance
Retirement plans
Tuition reimbursement
Company
Federal Express Corporation
We began our company by creating the world's next big thing from the ground up - and we've never slowed down, never stopped innovating, never stopped inventing.
H1B Sponsorship
Federal Express Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (1101)
2024 (208)
2023 (15)
2022 (27)
2021 (21)
2020 (25)
Funding
Current Stage
Late StageCompany data provided by crunchbase