Combined, a Chubb Benefits Company · 22 hours ago
Implementation Specialist, Sr.
Chicago, IL
Full-time
Onsite
Mid, Senior Level
3+ years expCombined Insurance Company of America is a leading provider of supplemental accident, health, disability, and life insurance products in North America. The Sr. Implementation Specialist is responsible for developing and managing client implementation project plans, coordinating with internal and external partners to ensure timely enrollments and service delivery throughout the implementation process.
Insurance
Responsibilities
Single source of contact for clients, brokers and external partners during the implementation and enrollment process
Partner with Enrollment Services to ensure quality, timely enrollments
Manage the internal Implementation process including execution of enrollment data
Demonstrate a solid knowledge of CWB’s products, services including administration and billing and technology platforms
Display an understanding of interdependencies/relationships with other internal partners
Conduct product and technology platform enrollment trainings for key agencies, brokers and benefit counselors
Participate in VIP and Finalist presentations
Establish and build cohesive partnerships with internal and external customers
Deliver exceptional and timely customer service when addressing implementation questions and issues
Manage and steward implementation issues toward resolution in a timely and efficient manner
Responsible for service delivery up and thru first bill payment and reconciliation
Qualification
Required
Minimum of three years of insurance industry knowledge and experience in implementation, account management or project management is required
Bachelor's degree or equivalent experience required
Active life and health license preferred or the ability to complete/obtain within first year of employment with company support is required
Ability to travel up to 20-40% within assigned territory
Preferred
Voluntary/Worksite marketplace experience preferred
Minimum of three years of experience successfully managing projects and/or stakeholders with and without direct authority strongly preferred
Benefits
Health insurance
Dental insurance
Tuition reimbursement
A company-match 401(k) plan
Disability insurance
Life insurance
Employee referral bonuses
Company
Combined, a Chubb Benefits Company
Combined, a Chubb Benefits company, is a leading provider of supplemental accident, health and life insurance products in North America.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Rich Williams
President
Recent News
MarketsandMarkets Research Pvt. Ltd.
2025-10-13
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