Credence · 3 months ago
Program Manager - AWS Cloud Managed Service
Credence is a company that provides innovative solutions in AI, cloud, cyber, and modernization. They are seeking a highly skilled Program Manager to lead a team in supporting mission-critical workloads in AWS environments, focusing on operational excellence and innovation.
GovTechInformation TechnologySoftware
Responsibilities
Provide overall leadership, direction, and oversight for large-scale, mission-critical AWS IL-5 cloud programs supporting DoW operations
Manage 24x7x365 operations teams delivering high-availability, compliant, and secure managed services across multiple cloud environments
Serve as the primary customer interface, providing clear, proactive communication on program performance, risks, and technical strategy
Lead multidisciplinary teams of engineers, architects, SecOps and DevSecOps professionals ensuring operational continuity and performance
Drive innovation through adoption of modern practices including SRE 2.0, AI/ML-driven automation, Agentic AI, AIOps, SecOps and FinOps for intelligent cost and performance management
Establish and maintain robust program governance and organizational structures for effective contract and personnel management
Implement and provide continuous improvement initiatives on Operations management including matured Observability practices
Champion continuous improvement and transformation initiatives across cloud infrastructure and operations teams
Interface directly with government PMOs and mission stakeholders
Qualification
Required
Deep technical expertise in AWS IL-5 cloud programs
Experience managing 24x7x365 operations teams
Ability to provide clear, proactive communication on program performance, risks, and technical strategy
Experience leading multidisciplinary teams of engineers, architects, SecOps and DevSecOps professionals
Knowledge of modern practices including SRE 2.0, AI/ML-driven automation, Agentic AI, AIOps, SecOps and FinOps
Experience establishing and maintaining program governance and organizational structures
Ability to implement continuous improvement initiatives on Operations management
Experience interfacing directly with government PMOs and mission stakeholders
Knowledge of Cloud Managed Services IL-5 (AWS, OCI, GCP, Azure)
Experience with SRE 2.0 / DevSecOps / CI-CD Automation
Knowledge of AI/ML Integration & AIOps Implementation
Experience in Program Financial Management & FinOps
Experience in Security Compliance (FedRAMP, NIST 800-53, DoD SRG)
Experience in Stakeholder & Executive Engagement
Experience in Risk, Performance, and Change Management
Company
Credence
Credence provides innovative technology, health, engineering, and management solutions to support mission-critical programs for Federal government customers.
Funding
Current Stage
Late StageRecent News
Washington Technology
2025-03-27
Washington Business Journal
2025-02-07
Washington Business Journal
2025-02-04
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