Raymour & Flanigan Furniture and Mattresses · 9 hours ago
Bilingual Customer Service Coordinator $18 hourly
Philadelphia, PA
Full-time
Onsite
New Grad, Entry Level
$18/hr - $18/hrRaymour & Flanigan is a long-term, privately held company that values its associates and invests in their success. They are seeking a Bilingual Customer Service Coordinator to schedule and confirm customer repair service calls, coordinate with repair technicians, and resolve customer service issues independently.
E-CommerceFurnitureRetail
No H1B
Responsibilities
Schedule & confirm customer repair service calls
Coordinate & communicate with repair technician
Work independently to resolve customer service issues
Adhere to proper Warranty and protection guidelines
Serve as liaison between customers and the repair technician
Complete reports and other tasks/assignments as required
You must have excellent listening skills and the ability to work independently and with a team
Perform additional functions that may be assigned at the discretion of management
Qualification
Required
Excellent phone etiquette
Interpersonal skills
Strong computer skills
Excellent time Management
Ability to work independently
Ability to multi-task
Customer service skills
Experience in a fast-paced environment
Prior call center experience and prior dispatcher experience is preferable
High School Diploma or equivalent
Able to work day, night and weekend hours
Preferred
Bilingual preferred (English/Spanish)
Company
Raymour & Flanigan Furniture and Mattresses
Raymour & Flanigan is the largest furniture and mattress retailer in the Northeast and seventh largest nationwide.
Founded in 1947
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$16MKey Investors
First Citizens Bank
2024-01-03Debt Financing· $16M
Leadership Team
Scott Laverty
Chief Information Officer
Recent News
2025-10-23
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