Verra Mobility · 9 hours ago
Operations Supervisor
AZ_Mesa_HQ
Full-time
Onsite
Entry, Mid Level
1+ years expVerra Mobility is currently hiring a Supervisor in their Commercial Services Tolls and Violations department. This role involves leading a team, managing day-to-day operations, and ensuring high-quality service and employee engagement.
AutomotiveFleet ManagementPublic SafetySmart CitiesTransportation
Responsibilities
Leads a team of non-exempt employees; selection and hiring, providing work guidance, motivating, coaching, constructive feedback and informal and formal performance reviews
Manages day-to-day business operations by monitoring incoming volumes to ensure adequate staffing to meet or exceed customer-specific SLA requirements
Actively identifies ways to continually create a work environment where employees feel highly valued and engaged
Conducts regular 1-on-1 sessions with each employee while also regularly communicating with their team via ongoing staff meetings and/or team huddles
Works with leader and Human Resources to address any sensitive employee performance and/or behavior issues in a very timely manner
Develops and continually strengthens working relationships with other internal departments, customers, and third-party vendors
Responsible for maintaining operational performance goals and monitoring KPIs
Proactively research and analyze complex data to identify and resolve issues, make process improvement recommendations, and implement and monitor solutions
Increase process maturity by documenting business and operational processes for utilization in training and day-to-day work activities
Serves as a change-agent in helping to implement process and/or organizational change efforts across the department
Perform other duties as assigned
Qualification
Required
Bachelor's degree or equivalent work experience
At least one year of leadership experience in some capacity
Ability to develop and successfully engage with employees
Strong analytical, problem solving, and decision-making skills
Ability to maintain professionalism and to work well with others
Exceptional relationship building skills, both internal and external
Strong verbal and written communication skills
Quality driven with a strong attention to detail
Ability to prioritize, multi-task and meet all assigned deadlines
Strong computer skills using Microsoft Office (Especially Excel)
General SQL knowledge
Preferred
Experience working with both internal and external customers
Company
Verra Mobility
Verra Mobility provides smart mobility, traffic enforcement, and fleet solutions that improve road safety and transportation efficiency.
1001-5000 employees
H1B Sponsorship
Verra Mobility has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (7)
2023 (11)
2022 (13)
2021 (7)
2020 (8)
Funding
Current Stage
Public CompanyTotal Funding
$1B2021-03-19Post Ipo Debt· $1B
2017-01-19IPO
Leadership Team
Stacey Moser
Executive Vice President, Commercial Solutions
Cate Prescott
CPO & EVP
Recent News
2026-01-20
2025-12-27
Company data provided by crunchbase