USAJOBS · 15 hours ago
Program Support Asst (OA) (Homebased Primary Care)
The VA Northern California Health Care System is seeking a Program Support Assistant to provide administrative technical support to the Program Director and team members in Homebased Primary Care (HBPC). The role involves operating as an information system operator and requires independent actions to manage requests for information and establish program priorities.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
Responsibilities
The incumbent operates at a level of responsibility that requires independent actions with broad program directives and supervisory guidelines. These responsibilities involve: screening requests for information, personally providing authorized information from files and records or advice on established procedures; effectively interacting with staff, top management officials, Veterans and family members; determining the eligibility of patients for admission to the HBPC program; and establishing program priorities for the successful completion of projects and expedition of correspondence within established policies and procedures
Since HBPC often deals with highly complex and sensitive issues for which actions are not always specified in policy or for which no precedent has been established, the incumbent must independently assess the external requests for information, data and policy guidance, and recommend the proper communication channels or actions even nowritten procedures or protocols exist
Incumbent determines the necessary format for material which is generated by the program in accordance with VA published standards and assures that correspondence is grammatically correct and error free
Qualification
Required
Only education or degrees recognized by the U.S. Department of Education from accredited colleges or institutions may be used to qualify for Federal employment
You must be a U.S. Citizen to apply for this job
Selective Service Registration is required for males born after 12/31/1959
You may be required to serve a probationary period
Subject to background/security investigation
Selected applicants will be required to complete an online onboarding process
Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
Time-in-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement
For a GS-06 position you must have served 52 weeks at the GS-05
One year of specialized experience (equivalent to the GS-05 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position
Specialized experience includes: Knowledge of office automation and filing systems is needed in order to design and organize the filing systems for the HBPC program
Office Automation typing requirement of 40 words per minute typing speed - Words per minute are based on a 5 minute sample with three or fewer errors
There is no educational substitution for the GS-06 level
Preferred
Medical Office Experience
Benefits
Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee.
VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies.
Company
USAJOBS
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Funding
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