Mashcole Property Management, Inc. · 18 hours ago
Senior Vice President Operations
Mashcole Property Management, Inc. is seeking a Senior Vice President of Operations to lead and oversee the Regional Property Supervisor team. This role involves strategic leadership and collaboration across departments to enhance operational efficiency and achieve financial goals.
Responsibilities
Lead, mentor, and manage the Regional Property Supervisor team, providing coaching, performance feedback, and development to ensure effective oversight of assigned portfolios and on-site management teams
Establish clear expectations, accountability measures, and performance standards for supervisors and their teams
Collaborate across departments to ensure operational processes, financial controls, and people practices are aligned, well-documented, and consistently executed
Oversee department-wide operations to ensure alignment with company policies, operational standards, and strategic objectives
Develop, document, and implement standard operating procedures where gaps exist to improve consistency, efficiency, and scalability across regions
Serve as an escalation point for complex operational issues while maintaining appropriate corporate-level oversight and decision-making
Conduct site visits, audits, and field reviews as needed to assess operational performance, support supervisors, and reinforce standards
Oversee and support the creation, review, and management of annual property budgets, variance analyses, and related financial reporting across the portfolio
Guide and support Regional Property Supervisors in budgeting, forecasting, and ongoing portfolio performance tracking
Partner with the accounting team to ensure accuracy, consistency, and transparency in operating budgets and financial reports
Monitor capital projects and operational initiatives to ensure timelines, budgets, and quality standards are met
Develop and implement tools, dashboards, and performance metrics to monitor operational effectiveness, financial health, and regional consistency
Drive operational consistency across regions by reinforcing best practices, compliance requirements, and accountability standards
Oversee onboarding of incoming properties in coordination with Regional Property Supervisors and cross-functional teams
Prepare and present executive-level reporting on operational KPIs, trends, risks, and Regional Property Supervisor team performance to company leadership
Qualification
Required
Extensive years of experience in property management or operations leadership, including experience managing multiple levels of supervisors or managers
Demonstrated success leading teams in a corporate, multi-regional setting
Strong strategic thinking and problem-solving skills; able to translate corporate objectives into actionable team goals
Exceptional communication, coaching, and leadership skills
Experience in creating and managing budgets and variance reports
Preferred
Familiarity with property management systems and operational reporting tools preferred
Bachelor's degree is strongly preferred
Sales license or broker's license
Company
Mashcole Property Management, Inc.
✤✤✤ Our Mission ✤✤✤ Focusing on our customer’s needs and requirements first has always been our way as a property management organization.