Marathon Group · 10 hours ago
Bilingual Customer Service Rep.
Belleville, IL
Full-time
Onsite
New Grad, Entry Level
$16/hr - $19/hrMarathon Group is an automotive administrative company with offices in Belleville, IL and Houston, TX. They are seeking a full-time bilingual customer service representative to support their network of nationwide customers.
ElectronicsHardwareWholesale
Responsibilities
Handle Inbound Customer Service Calls
Access and Explain Contract Benefits and Coverage
Process Incoming Electronic Customer Requests
Process Incoming Client Support Requests
Place Outbound Concierge Service Calls to Customers
Misc. Weekly/Monthly Administrative Duties
Qualification
Required
Bilingual
Ability to handle inbound customer service calls
Ability to access and explain contract benefits and coverage
Ability to process incoming electronic customer requests
Ability to process incoming client support requests
Ability to place outbound concierge service calls to customers
Ability to perform miscellaneous weekly/monthly administrative duties
Preferred
Experience in call center environment
Emphasis on customer service and client relations
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Vision insurance
Company
Marathon Group
Marathon Group is a distributor of electrical and ITC materials.
Founded in 1990
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase