Queens Hillel · 11 hours ago
Immersive Experiences Associate
United States
Full-time
Remote
Entry Level
$46K/yr - $50K/yr
2+ years expHillel International is seeking an Associate to support the Immersive Experiences Department at the Schusterman International Center. This role involves providing essential administrative, logistical, and technical support for various immersive experiences, ensuring smooth registration processes and effective communication with stakeholders.
Non-profit Organization Management
No H1B
Responsibilities
Track Birthright Israel and Onward Israel registration numbers daily while registration is open
Provide critical ongoing communication and support to campus Hillel partners during the planning, recruitment, and registration for immersive experience opportunities
Assist with management of staffing process for immersive experiences, including recruitment, registration/assignment, and training of trip staff
Assist with communication to applicants/participants, parents, and trip staff
Assist with the flight assignment process for applicants and staff with Birthright Israel and the airlines
Review and manage passport, COVID documents, medical review process, and additional required documentation in alignment with Hillel and Birthright Israel requirements
Conduct interviews for participants
Process deposit refunds for applicants
Generate appropriate reports using Salesforce
Manage individual trip/group folders, including ensuring all accurate reports are included in each
Provide technical support to campus professionals and applicants as it relates to the immersive experiences, applications, reports, and more
Assist with the report management system
Assist with IT and Database-Related Projects
Develop spreadsheets for mail merges as directed
Create web pages for the team’s resources
Monitor the Immersive Experiences phone line, respond to phone calls and voicemails, and assist with managing multiple email accounts
Serve in a support role as assigned to campuses and Hillel professionals to support them in preparation for their upcoming program(s)
Process and assist with departmental travel arrangements (hotels, flights, car rentals, etc.)
Generate and submit monthly expense reports and reimbursements
Manage meal requests to airlines
Assist with drafting email communication to participants and campus professionals
Participate in regular team meetings and professional development opportunities
Other duties as assigned
Qualification
Required
A bachelor's degree and at least 2+ years of relevant work experience
Ability to manage a high volume of projects with many moving parts, set timetables, and adhere to strict deadlines in a fast-paced environment
Excellent organizational skills and meticulous attention to detail
Capacity to provide outstanding customer service
Ability to engage meaningfully and authentically with university students and Hillel professionals
Proficiency with Microsoft Outlook, Microsoft Office suite, and the ability to quickly learn and master new tools, processes, and systems
A creative, entrepreneurial, and can-do attitude with regard to project management assistance
Familiarity with Israel and Judaism
Preferred
SalesForce experience
Hillel experience (as a student leader or Hillel professional)
Prior travel experience to Israel is a plus
Benefits
Health insurance
Retirement plan
Life insurance
Long-Term Disability (LTD)
Flexible Spending Plan
Unlimited vacation
Generous sick time
Parental leave
Company
Queens Hillel
As one of the most active student organizations on campus, Queens Hillel provides a wide array of social, cultural, educational, spiritual, and travel opportunities for one of the largest and most diverse Jewish student populations in the country.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase