SymLiv · 5 hours ago
Software Implementation Specialist
Logan, UT
Full-time
Onsite
Entry, Mid LevelSymliv is seeking an Implementation Specialist to support the deployment and onboarding of their SaaS access management solutions. This role involves working closely with customers and internal teams to ensure successful implementation, configuration, and adoption of Symliv’s platform.
Communication HardwareResidentialSaaSSecuritySmart HomeSoftware
Hiring Manager
John Spuhler
Responsibilities
Implement and configure Symliv’s SaaS access management solutions for new and existing customers
Serve as a primary point of contact during the implementation phase
Gather customer requirements and translate them into system configurations
Coordinate implementation timelines, tasks, and milestones
Collaborate with product, engineering, and support teams to resolve issues
Conduct onboarding sessions, training, and documentation for customers
Troubleshoot implementation challenges and ensure a smooth go-live
Maintain accurate project and implementation documentation
Qualification
Required
Bachelor's degree or equivalent practical experience
Experience working with SaaS platforms or software implementations
Strong communication and customer-facing skills
Ability to manage multiple implementations simultaneously
Comfortable working onsite in Logan, Utah
Preferred
Background or experience in project management
Familiarity with access management, identity management, or security-related systems
Experience working with APIs, integrations, or technical configurations
Project management certifications or formal training
Benefits
Opportunity to work with innovative access management technology
Collaborative, onsite team environment in Logan, Utah
Competitive compensation based on experience
Growth opportunities within a fast-moving SaaS company
Company
SymLiv
SymLiv provides CAMS for communities, managing residents, guests, vendors, and contractors through portals and pass issuance tools.
Founded in 2020
11-50 employees
Funding
Current Stage
Early StageLeadership Team
John Spuhler
President Co-Founder Symliv
Company data provided by crunchbase