HH Global · 21 hours ago
Sr. Production Manager, Direct Mail
New York, NY
Full-time
Onsite
Mid, Senior Level
$85K/yr - $100K/yr
5+ years expHH Global is a company focused on providing production management services, and they are seeking a Sr. Production Manager for Direct Mail. This role involves managing production, purchasing, and execution for enterprise clients, ensuring quality and efficiency in campaign delivery.
AdvertisingBusiness DevelopmentInformation TechnologyManufacturingMarketingOutsourcing
Responsibilities
Gather project requirements and manage all production aspects on behalf of the client, working with vendors on delivery timetables and maintaining updated statuses of assigned projects
Input all project specifications and relevant data into an internal procurement system and maintain key data points in the system, including customer quotes, purchase orders and invoices
Execute projects within contract-specified timelines, according to budget requirements and quality standards
Build relationships and communication channels with clients to ensure smooth workflow and handoffs
Liaise between internal and external stakeholders, agencies and suppliers to ensure quality and on-time delivery within budget
Perform data segmentation, list manipulation and writing lettershop instructions for complex direct mail campaigns
Manage project quoting and procurement of print and direct mail projects, including lettershop and postage optimization responsibilities
Identify and develop programmatic solutions, which are both beneficial and economical
Provide high-quality customer service, communicating to clients with appropriate and relevant status updates
Assist Account Managers in compiling account and project updates for key presentations as directed
Escalate production issues immediately to management
Prepared to attend press checks with or without the client and ensure necessary subject matter experts are present to effectively manage process
Qualification
Required
5+ years of direct mail production experience, including offset and digital printing
5+ years of mailing services experience, including lettershop, postal and mail logistics
Bachelor's degree in a related discipline or equivalent work experience
Proven success with purchasing in a manufacturing, client or agency environment
Experience independently managing multiple complex product-type categories
Demonstrated relationship building through client interfacing
Skilled in project management, planning, analysis, and problem solving
Experience negotiating job costs and schedules with suppliers and vendors
Able to work independently while still being a strong team contributor
Advanced proficiency with Microsoft Office software, specifically Excel
Demonstrated aptitude in learning new technology for application in a professional environment
Excellent verbal and written communication skills
Ability to adapt across a wide range of business scenarios, including fast-paced environments
Benefits
Healthcare, dental + vision insurance.
Short-term and long-term disability coverage.
401k with discretionary company match.
16 days of PTO with 9 company holidays + 3 floating holidays.
Company
HH Global
HH Global is the trusted marketing execution partner of the world’s leading brands.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$129.97MKey Investors
Blackstone Tactical Opportunities
2021-10-01Debt Financing
2019-12-03Private Equity· $129.97M
Leadership Team
Kristian Elgey
Group Chief Executive Officer
Mike Perez
Non-Executive Director and a member of the HH Global Board of Directors
Recent News
BizClik Media Limited
2025-09-12
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