Holman · 5 hours ago
Communication & Training Design Supervisor - BDC
Maple Shade, NJ
Full-time
Hybrid
Mid, Senior Level
$88K/yr - $125K/yr
3+ years expHolman is a family-owned, global automotive services organization that values positive relationships and customer service. They are seeking a Communication & Training Design Supervisor to lead a team in developing training programs and managing training operations for various stakeholders within the organization.
AutomotiveSales Automation
Responsibilities
Set team goals, priorities, and operating cadence across Instructional Designers, Training Admin, and Business Development Leads; allocate resources and manage workload
Translate business objectives into learning roadmaps and oversee content development for Sales Advisors, Service Advisors, in-store employees, remote BDC partners, and strategic ad hoc Retail initiatives
Review and approve learning artifacts (storyboards, scripts, assessments, eLearning, facilitator guides)
Own training operations and LMS governance including scheduling, rosters, communications, content uploads (SCORM/xAPI), metadata accuracy, reporting, and documentation
Guide executive communications and project support—intake/prioritize requests; oversee high-quality presentations, proposals, and memos for senior leaders. This includes editing of all communications
Drive stakeholder alignment with Retail leadership, Store Ops, BDC, Quality, HR, Training, IT and all other stakeholders; manage intake, scoping, status updates, and approvals
Lead measurement and insights—define success metrics, build dashboards, analyze adoption/learning impact, and recommend improvements
Coach and develop the team—performance check-ins, skills development, mentoring, and succession planning
Directly manage strategic initiatives from a project management perspective, as needed
Perform all other duties and special projects as assigned
Qualification
Required
Bachelor's degree in a related field or equivalent work experience
3-5 years' experience in the related area as an individual contributor
Education or professional experience in Communications and/or Instructional Design
Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)
Proven ability to lead and coordinate cross-functional teams in instructional design, training operations, and executive communications
Strong background in stakeholder management, including intake, prioritization, and delivery of high-impact projects under tight timelines
Familiarity with adult learning methodologies, accessibility standards, and compliance requirements for training content
Ability to manage operational workflows such as scheduling, communications, and resource allocation in a fast-paced environment
Skilled in executive-level communication support, including presentation design and proposal development
Experience reviewing and improving processes, methods, and tools to increase efficiency, accuracy, and scalability
Preferred
Additional education, certifications, or other distinctions are a plus
Proficient in learning management tools such as Articulate, Rise and Workday are a plus
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Life and Disability Insurance
Flexible Spending and Health Savings Accounts
Employee Assistance Program
401(k) plan with Company Match
Paid Time Off (PTO)
Paid Holidays, Bereavement, and Jury Duty
Paid Pregnancy/Parental leave
Paid Military Leave
Tuition Reimbursement
Company
Holman
Holman offers a unique set of complementary services that address your changing needs.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Chris Hurren
Chief Financial Officer
Glenn A Gardner
COO
Recent News
2024-05-05
Company data provided by crunchbase