Yochana · 1 day ago
Datacenter Operations Tech
Yochana is seeking a Datacenter Operations Tech to support their operations. The role involves installing NVMe/SSD devices, diagnosing hardware faults, and managing ticket queues related to server issues.
Responsibilities
Install NVMe/SSD devices into specified server nodes
Review ticket queue to assign and diagnose hardware related faults for servers
Diagnosis of HDD, DIMMs, PSUs, fans, NICs, etc. by reviewing ticket info and BMC/SEL/OS Logs
Network/power fault remediation, reseat/replace cables, NICs and PSUs cables
Follow parts request and RMA processes to acquire replacements, open Asset requests logging serial and parts numbers and applying appropriate tickets statuses
Ticket hygiene, capturing the root cause, actions, parts and all pertinent diagnosis and remediation efforts in the ticket
Qualification
Required
Install NVMe/SSD devices into specified server nodes
Review ticket queue to assign and diagnose hardware related faults for servers
Diagnosis of HDD, DIMMs, PSUs, fans, NICs, etc. by reviewing ticket info and BMC/SEL/OS Logs
Network/power fault remediation, reseat/replace cables, NICs and PSUs cables
Follow parts request and RMA processes to acquire replacements, open Asset requests logging serial and parts numbers and applying appropriate tickets statuses
Ticket hygiene, capturing the root cause, actions, parts and all pertinent diagnosis and remediation efforts in the ticket
Company
Yochana
Yochana: Your Trusted Workforce Partner Across North America & Beyond For over 16 years, Yochana has been a leading talent acquisition firm, connecting businesses with top professionals across industries.
H1B Sponsorship
Yochana has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (21)
2024 (11)
2023 (3)
Funding
Current Stage
Growth StageRecent News
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