ProSearch · 1 day ago
Customer Service Representative (Temp-To Hire)
Portland, ME
Full-time
Onsite
New Grad, Entry Level
$21/hr - $23/hrProSearch is a small, family-owned printing company specializing in the printing of checks, deposit tickets, and other business forms. They are seeking a dependable and customer-focused Customer Service Representative to build and maintain strong customer relationships by providing prompt, accurate, and courteous service.
ConsultingHuman ResourcesRecruitingStaffing Agency
Responsibilities
Serve as a primary point of contact for customers via phone and email
Enter customer orders accurately into a computerized system
Provide customers with order status updates, pricing details, shipping information, and tracking numbers
Respond to customer inquiries in a timely and professional manner
Assist the Customer Service Manager in supporting larger or key client accounts
Maintain accurate records and documentation related to customer interactions and orders
Qualification
Required
Strong written and verbal communication skills
Proficiency with email, internet navigation, and Microsoft Word and Excel
Ability to work with basic office software
Detail-oriented with strong organizational skills
Ability to work well in a team-oriented, fast-paced environment
Preferred
Prior customer service or order entry experience
Benefits
Parking provided
Temp-to-hire role with potential for long-term employment
Onsite position with parking provided
Stable, family-owned company with a supportive team environment
Consistent weekday schedule with no evenings or weekends
Company
ProSearch
Pro-Search Inc. connects job seekers with Maine's top employers, offering staffing and recruiting services.
Founded in 1994
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Edward McKersie
Founder/President
Company data provided by crunchbase