Pesty Marketing · 4 hours ago
People Operations Manager
United States
Full-time
Remote
Mid, Senior Level
$80K/yr - $95K/yr
5+ years expPesty Marketing is experiencing significant growth and is seeking a People Operations Manager to professionalize their HR functions as they scale. This role involves building systems and processes to manage compliance, payroll, and lifecycle management for employees and contractors, ensuring leadership can focus on policy decisions rather than HR details.
AdvertisingSEM
Responsibilities
All people-related administrative work is fully owned and removed from CEO and COO plates
Payroll, benefits, and contractor payments run accurately and on time, with no recurring issues
Multi-state compliance risk is clearly understood, monitored, and documented, with leadership confident nothing is slipping through the cracks
Onboarding and offboarding processes run cleanly and consistently across all roles and geographies
Contracts, titles, and compensation data are accurate and up to date across all systems
The employee handbook and core HR SOPs are current, usable, and enforced
Leadership no longer worries about HR execution quality, only policy decisions
Own end-to-end onboarding and offboarding for employees and contractors
Manage contracts, role changes, promotions, and title updates
Ensure all changes are reflected accurately across tools and documentation
Build repeatable SOPs that scale as headcount grows
Manage payroll through Gusto for U.S. employees and offshore contractors
Oversee benefits, including 401(k) and QSEHRA
Monitor and maintain compliance across multiple U.S. states
Maintain clean records for FTE vs. contractor distinctions
Partner with external advisors as needed, but own execution internally
Support compensation benchmarking and offer design
Maintain consistency and documentation around pay bands and role levels
Ensure offers align with internal structures and compliance requirements
Execute offers cleanly
Take over fragmented HR responsibilities and turn them into durable systems
Anticipate issues before leadership needs to ask
Build processes that work without constant reminders
Think two steps ahead as the company scales
Qualification
Required
5+ years in People Operations, HR, or related roles
Experience owning HR execution in a growing company or agency environment
Strong understanding of U.S. employment compliance and contractor management
Hands-on experience with Gusto and Google Workspace
High attention to detail and strong documentation skills
Ability to operate independently with minimal executive direction
Preferred
Experience transitioning from fractional or founder-led HR to in-house ownership
Familiarity with distributed or offshore teams
Hands on experience with Asana
Experience managing a QSEHRA program
Experience modernizing or rebuilding people systems from scratch
Comfort using AI tools to improve efficiency and documentation
Benefits
Unlimited PTO (2-week minimum encouraged)
Health benefits after 30 days
401(k)
Professional development support
Company
Pesty Marketing
Pesty Marketing is a the Pest Control industry requires a specialized Marketing strategy.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Andrew Peluso
Chief Executive Officer
Company data provided by crunchbase