Capital One · 1 day ago
Principal Associate, Project Management - Global Payment Network
Columbus, OH
Full-time
Onsite
Senior Level, Lead/Staff
$110K/yr - $125K/yr
5+ years expCapital One is a leading financial services company, and they are seeking a Principal Associate Project Manager to drive strategy and execute high-priority projects. The role involves managing operational processes, ensuring excellent customer experience, and collaborating with key stakeholders to deliver impactful results.
Financial Services
No H1B
Responsibilities
Responsible for end-to-end fulfillment management, which includes customer experience, operational and issuer performance, and preparedness of orders for credit and debit test cards
Merchant marketing development
Manages operational execution of testing strategy for individual issuers or the Global Payment Network, and actively manages and escalates risk and customer-impacting issues within the day-to-day role to management
Upon occurrence, execute of operations processes with excellence, demonstrating consistent high-quality results
Manages day-to-day business logistics, ensuring smooth workflows
Work on large and small scale projects that have a direct impact on the company
Drive processes and project tasks based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and /or escalate as needed
Plan, design, manage and execute project plans to ensure delivery. This activity includes management through feasibility, design, planning and implementation
Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentation
Partner with project customers to provide strategic and tactical thought partnership to effectively drive project delivery
Forge relationships with key stakeholders to ensure delivery of commitments Identify ways to improve and streamline business process
Exhibit a proven track record of project management and operational task execution, bringing the ability to quickly put structure in place to manage the work
Demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes
Demonstrate organizational agility to adapt to changing demands Display strong consulting and collaboration skills
Qualification
Required
Bachelor's Degree or Military experience
At least 5 Years Project Management experience
Demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes
Exhibit a proven track record of project management and operational task execution, bringing the ability to quickly put structure in place to manage the work
Demonstrate organizational agility to adapt to changing demands
Display strong consulting and collaboration skills
Forge relationships with key stakeholders to ensure delivery of commitments
Identify ways to improve and streamline business process
Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentation
Plan, design, manage and execute project plans to ensure delivery. This activity includes management through feasibility, design, planning and implementation
Drive processes and project tasks based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and /or escalate as needed
Work on large and small scale projects that have a direct impact on the company
Manages day-to-day business logistics, ensuring smooth workflows
Upon occurrence, execute of operations processes with excellence, demonstrating consistent high-quality results
Manages operational execution of testing strategy for individual issuers or the Global Payment Network, and actively manages and escalates risk and customer-impacting issues within the day-to-day role to management
Preferred
Masters / MBA degree
6+ years of Project Management experience
PMP, Lean, Agile or Six Sigma certification
1+ years of experience in the Payment Services/card industry
Strong communication and collaboration skills
Strong problem solving and influencing skills
Work experience achieving results
Strong organizational skills
Benefits
Performance based incentive compensation
Comprehensive, competitive, and inclusive set of health, financial and other benefits
Company
Capital One
Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.45BKey Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M
Leadership Team
Daniel Arellano
Senior Vice President, Business Cards and Payments
Justin Burch
Senior Vice President
Recent News
2026-01-25
2026-01-25
2026-01-25
Company data provided by crunchbase