Infosoft, Inc. · 19 hours ago
Sales Support Specialist (CRM/Salesforce)
United States
Contract
Remote
Entry Level
$40/hr - $40/hr
1+ years expInfosoft, Inc. is seeking a Sales Development Support Specialist to support revenue development by discovering, validating, and enriching contact-level and buying group intelligence within target accounts. This role is essential for ensuring high-quality data capture and alignment between Marketing, Sales, and Revenue Development teams.
ConsultingDeliveryHuman ResourcesInformation Technology
Hiring Manager
Riya Singh
Responsibilities
Contact Discovery & Validation
Research, identify, and validate contact information to confirm roles, responsibilities, and relevance within defined buying groups
Use contact databases, web research, and social media platforms to identify new prospects aligned to target personas
Ensure all validated contacts are accurately logged, updated, and maintained in Salesforce
Account & Buying Group Intelligence
Build, maintain, and update account maps and buying group structures for prioritized accounts
Identify and validate target personas and decision-making roles involved in purchasing processes
Provide regular (weekly) reporting on validated contacts, buying group coverage, and account insights
Marketing & Event Support
Support marketing campaigns, programs, and events by driving contact discovery, registration support, and post-event follow-up readiness
Assist in ensuring strong alignment between campaigns, accounts, contacts, and opportunities within the CRM
Collaboration, Process & Reporting
Partner closely with Revenue Development Representatives (RDRs), Inside Sales, Marketing, and Marketing Operations to ensure smooth handoffs and data consistency
Comply with defined service-level agreements (SLAs) related to demand management and contact development processes
Track, manage, and report on discovery and validation activities using Salesforce and associated systems
Qualification
Required
1–3 years of experience in customer-facing, marketing, research, sales, or revenue development roles
Strong research and analytical skills with exceptional attention to detail
Excellent written and verbal communication skills
Self-starter with curiosity, adaptability, and motivation to meet activity and quality targets
Strong interpersonal and collaboration skills
Comfort working in fast-paced, evolving environments with changing priorities
Proactive, investigative mindset with strong problem-solving abilities
Team-oriented, coachable, and eager to learn and grow
Energy, discipline, and consistency to maintain high-volume, high-quality activity
Preferred
Bachelor's degree preferred
Experience using CRM systems (Salesforce preferred), contact databases, and social media research tools
Company
Infosoft, Inc.
Infosoft is an HR services company focused on recruiting talent and building teams throughout the US market.
201-500 employees
H1B Sponsorship
Infosoft, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (17)
2024 (37)
2023 (10)
2022 (14)
2021 (19)
2020 (23)
Funding
Current Stage
Growth StageCompany data provided by crunchbase