NetSuite · 13 hours ago
IT Support Technician - Kansas City, MO
Kansas City, MO, United States
Full-time
Onsite
New Grad, Entry Level
0+ years expNetSuite is a leading edge database/applications company that provides real-time technical support. The IT Support Technician will deliver 24x7 support for internal and external customers, troubleshoot technical problems, and act as a liaison between customers and resolving groups.
Cloud ComputingComputerCRMiOSSaaSSoftware
No H1B
Responsibilities
As a member of the Help Desk, provide first-level phone support to internal employees and/or outsourcing customers
Assist in providing information and support to company field personnel regarding previously reported items and resolutions to increase productivity
Gather relevant information from customers in order to address problems of limited scope or escalate to next tier of support according to established procedures
Follow standard practices and procedures in analyzing situations or data where answers can be readily obtained
Qualification
Required
Applicants are required to read, write, and speak English
Preferred
One year experience supporting medium to large applications, working directly with internal/external clients, and providing user support of IBM PC/Windows network custom business applications
Experience with Microsoft Windows and MS Office applications, specifically EXCEL, Word, PowerPoint, and Electronic Mail
Benefits
Flexible medical
Life insurance
Retirement options
Volunteer programs
Company
NetSuite
NetSuite is cloud computing company dedicated to delivering business applications over the internet.
Founded in 1998Redwood Shores, California, USA
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$157.79MKey Investors
Meritech Capital PartnersTako VenturesStarVest Partners
2016-07-28Acquired
2007-12-20IPO
2007-02-05Secondary Market· $17.87M
Leadership Team
Brian Chess
SVP Technology and AI
E
Eli Johnson
Vice President, Global Sales Productivity
Recent News
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2025-11-27
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2025-11-18
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