Kforce Inc · 9 hours ago
P&C Claims Process Optimization Analyst
Plano, TX
Contract
Hybrid
Senior Level
$32/hr - $33/hr
6+ years expKforce Inc is seeking a P&C Claims Process Optimization Analyst in Plano, TX. This role involves planning, directing, and coordinating activities for complex processes to enhance business performance and ensure efficient process execution.
ConsultingEmploymentFinancial ServicesHuman ResourcesStaffing Agency
Responsibilities
Plans, directs, and coordinates activities for complex processes, including problem definition, evaluation of requirements, design, testing, and implementation of business processes
Understands the process operating objectives, business rules, performance requirements, risks, and controls and interactions between dependent processes to minimize failures, eliminate redundancies, and control process performance necessary to achieve efficient, effective design and execution of the process
Supports alignment of process to overall experience strategy and vision
Applies expert knowledge of the business and leads the alignment and development of business deliverable processes and capabilities to materially change and improve business performance
Serves as functional expert bringing diverse perspective to leverage multiple ways of thinking while developing end-user focused process solution
Manages the performance of processes by developing control limits, monitoring key performance indicators and informing stakeholders of any deficiencies, improvements, operational risks issues, etc. and drives collaborative efforts to ensure process delivers against requirements
Utilizes reporting, data, and analytics to measure process and project performance, deliver process operational efficiencies, and inform key stakeholders
Lead solution development including business case/benefits substantiation and drive business requirements for process improvement initiatives
Actively provides relevant business performance intel to progress the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services
Qualification
Required
Bachelor's degree, or 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree (10 years of experience in lieu of a Bachelor's degree)
6 years of business process execution/knowledge/experience, consulting, and/or process engineering/optimization
Experience in successfully applying quality management, process improvement, and problem-solving tools and methodologies
Experience in implementing and sustaining change/improvements (change champion)
Hands on experience with Process Mapping and Modeling and creating and validating process documentation
Experience in the application of process management standards and policies, and knowledge of applicable regulations and risk management practices
Demonstrated experience with Lean, Business Process Management, or similar methodology
Demonstrated experience with utilizing various systems to collect and analyze data
Experience in contact center technologies; A collection of integrated digital and communication platforms that businesses use to manage, track, and optimize customer interactions across various channels to enhance the customer journey and provide exceptional customer service
Preferred
Bachelor's degree or higher
Insurance designations such as AIC, CPCU or AIS
Lean Six Sigma certifications
Leadership experience
Experience in property and/or auto claims
Benefits
Medical/dental/vision insurance
HSA
FSA
401(k)
Life, disability & ADD insurance
Paid time off
Paid sick leave
Company
Kforce Inc
Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services.
1001-5000 employees
H1B Sponsorship
Kforce Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (792)
2024 (667)
2023 (734)
2022 (843)
2021 (1197)
2020 (858)
Funding
Current Stage
Public CompanyTotal Funding
unknown2024-05-20IPO
2014-06-08Acquired
Leadership Team
Aaron Travis
Digital Experience Delivery Director | Kforce Consulting Solutions
Recent News
2025-11-19
2025-11-07
2025-11-04
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