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Confidential · 1 day ago

ServiceNow Pre-sales Solutions Consultant

United States

Full-time

Remote

Senior Level

5+ years exp

Confidential company is seeking a highly motivated and experienced ServiceNow Pre-sales Solutions Consultant to support sales efforts in the healthcare sector. The role involves designing and presenting tailored ServiceNow solutions that address the unique needs of healthcare clients, while collaborating with sales and technical teams.

Marketing & Advertising

Responsibilities

Collaborate with the sales team to understand client needs, conduct discovery sessions, and gather detailed requirements from healthcare organizations

Design and architect customized ServiceNow solutions that align with healthcare industry standards, addressing key challenges such as patient management, IT operations, and regulatory compliance

Develop and deliver compelling product demonstrations and proof-of-concepts (POCs) that showcase the value of ServiceNow solutions in a healthcare setting

Assist in the creation of technical proposals, RFP responses, and other sales collateral that highlight the benefits of ServiceNow for healthcare clients

Stay up-to-date with the latest ServiceNow features, industry trends, and competitive landscape to provide expert guidance to both internal teams and clients

Work closely with internal teams, including our leadership, delivery team, and customer success, to ensure a seamless transition from pre-sales to project delivery

Build and maintain strong relationships with healthcare clients, understanding their pain points and ensuring alignment with ServiceNow solutions

Develop and improve sales related processes and templates in support of growing and scaling our sales capacity while maintaining high quality, such as scoping calculators, standardized proposal materials, internal request management processes, and operational metrics/reporting

Qualification

ServiceNow platform expertiseHealthcare industry knowledgePre-sales Solutions ConsultingServiceNow certificationsCommunication skillsProblem-solving skillsSales acumenTeam collaboration

Required

Minimum of 5 years of experience managing or implementing the ServiceNow platform with 2+ years in a Pre-sales Solutions Consultant role for a ServiceNow Partner

Deep understanding of the ServiceNow platform, including ITSM, ITOM, SPM, HRSD, FSM, and other relevant modules

Excellent verbal and written communication skills, with the ability to present complex technical concepts to non-technical stakeholders

Bachelor's degree in Computer Science, Information Technology, Healthcare Management, or a related field

ServiceNow Certified System Administrator (CSA)

Proven ability to support the sales process, including requirements gathering, solution design, and proposal development

Strong analytical and problem-solving abilities, with a strategic mindset focused on delivering client value

Experience working in a collaborative environment, with the ability to facilitate productive working sessions requiring input from several stakeholders

Preferred

Familiarity with healthcare workflows, EMR/EHR systems, and regulatory requirements such as HIPAA is a plus

A Master's degree is a plus

Additional certifications in relevant product areas highly desired

Company

Confidential

Silicon Valley, California US, US

51-200 employees

Funding

Current Stage

Growth Stage

Leadership Team

Roshan Syed

Global Talent Partner

Company data provided by crunchbase