Circle Logistics, Inc · 21 hours ago
Refrigerated Freight Operations Lead | Onsite | Fort Wayne, Indiana
Fort Wayne, IN
Full-time
Onsite
Mid, Senior Level
3+ years expCircle Logistics, Inc is seeking an A-player Refrigerated Freight Operations Lead to build, coach, and scale a high-performing Carrier Sales team focused on temperature-controlled freight. The role involves leading a team, overseeing refrigerated capacity strategy, and developing future leaders while managing complex freight markets.
LogisticsSupply Chain ManagementTransportation
Hiring Manager
Taya Easterday
Responsibilities
Managing and coaching a team of 3–6 Carrier Sales Representatives
Conducting weekly 1:1s, performance reviews, and call coaching
Developing your team in carrier negotiation, lane strategy, margin protection, and reefer market execution
Overseeing procurement of refrigerated and temperature-controlled capacity
Building and maintaining core carrier networks in key reefer lanes
Ensuring consistent coverage for produce, frozen foods, and dairy
Holding the team accountable to KPIs, including on-time performance, tender acceptance, load coverage time, and margin targets
Owning high-level relationships with refrigerated carriers and negotiating pricing agreements
Partnering with Customer Sales and Operations on new business wins, difficult lanes, and service recovery
Creating SOPs and training processes for reefer execution, temperature checks, breakdown response, and high-risk load planning
Qualification
Required
3+ years of freight brokerage experience
Prior leadership, mentorship, or team lead experience
Strong negotiation skills and deep reefer market knowledge
Proven ability to manage high-pressure, time-sensitive freight
Comfortable in a fast-paced, performance-driven environment
Reefer Expertise: You understand refrigerated freight, temperature requirements, food safety expectations, and what it takes to protect margin in a volatile market
Leadership Mentality: You've led teams or mentored others and take pride in developing people through coaching, accountability, and performance management
Sense of Urgency: You thrive in fast-moving, high-pressure environments where time-sensitive decisions are the norm
Negotiation & Strategy Skills: You know how to build carrier relationships, negotiate pricing, manage lanes, and execute mini-bids
Ownership Mindset: You take responsibility for outcomes, service, margin, and execution without needing hand-holding
Preferred
2+ years of reefer or temperature-controlled freight experience (strongly preferred)
Benefits
Competitive Compensation: Strong base with performance-driven upside
Leadership Growth: Real ownership, real impact, and a path forward
Empowered Environment: Autonomy to lead, backed by supportive senior leadership
High-Performance Culture: Results matter, effort is recognized, and wins are celebrated
Company
Circle Logistics, Inc
Circle Logistics is a privately held third-party logistics company committed to delivering on three core promises to our customers: No Fail Service, Personalized Communication, and Innovative Solutions.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Chad Buchanan
Chief Financial Officer / Owner
Steve Schroeder
VP of National Sales
Recent News
2026-01-06
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