AT&T · 8 hours ago
Call Center Sales Representative
Richardson, Texas
Full-time
Onsite
New Grad, Entry Level
$22.33/hr - $22.33/hrAT&T is a global leader in communications and technology, seeking a Call Center Sales Representative to redefine customer service. In this role, you will assist business customers with inquiries on products and services, aiming to meet sales goals while delivering outstanding customer experiences.
CollaborationCommunications InfrastructureMobileService IndustryTelecommunicationsWireless
Responsibilities
You’ll instill confidence and loyalty in the customers through thoughtful listening, utilizing your knowledge of AT&T’s products and services to effectively service and retain customers
You’ll be an expert at simplifying the explanation of customer bills, rate plans, and features of AT&T’s products and services
You’ll also engage Tier 3 support (network and IT), third party vendors and suppliers as needed to address issues, service faults and provide customer resolution
With your vital knowledge, you’ll handle wireless local number portability (WLNP), relocations, combined bill support, after hours inquiries and pre-paid service
You'll use your problem-solving skills to troubleshoot and resolve various customer-impacting issues such as voice and data, that span multiple networks and elements. You'll need to keep up with changes to technology and applications, so you can provide the best resolution for the customer
Get customers up and running with the latest products and services such as air cards, USB devices, as well as AT&T-provided software & applications
In this full-time position (40 hours/week) you’ll work a set schedule including breaks, lunches and scheduled open time to ensure availability to answer the customer’s call and provide exceptional service
Qualification
Required
Call center or customer service experience
Flexibility to work any schedule during hours of operation of 7:45am - 7pm Monday - Friday is essential. Specific job assignments may require day, evening, weekend, or holiday hours. Occasional overtime may be required
Desire to work onsite in one of our call centers
Benefits
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone
Tuition reimbursement program
Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays).
Paid Parental and Caregiver Leave.
Medical/Dental/Vision coverage
401(k) plan
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Company
AT&T
AT&T is a telecommunications company that provides wireless communications, internet and digital television services.
Founded in 1983
10001+ employees
H1B Sponsorship
AT&T has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (575)
2024 (586)
2023 (282)
2022 (450)
2021 (271)
2020 (162)
Funding
Current Stage
Public CompanyTotal Funding
$5.04BKey Investors
National Telecommunications and Information Administration
2025-09-19Post Ipo Debt· $5B
2024-02-12Grant· $42.3M
2023-01-19Grant· $2.2M
Leadership Team
Jeremy Legg
Chief Technology Officer
Pascal Desroches
Senior Executive Vice President and Chief Financial Officer
Recent News
24-7 Press Release Newswire
2026-01-24
Mobile World Live
2026-01-24
PCMag.com - Technology Product Reviews, News, Prices & Tips
2026-01-23
Company data provided by crunchbase