Community Bank, N.A. · 8 hours ago
Branch Manager 3
Westfield, NY
Full-time
Onsite
Senior Level
$66K/yr - $109K/yr
6+ years expCommunity Bank, N.A. is dedicated to providing high-quality financial services and products. The Branch Manager 3 will lead the branch in achieving financial service goals while supervising staff and ensuring compliance with bank policies and procedures.
BankingFinancial ServicesPersonal FinanceWealth Management
Responsibilities
Ensure assigned branch is properly staffed and staff is trained to meet customer sales and service needs as well as branch objectives
Lead in the selection of new personnel and support scheduling to ensure branch coverage
Review employee performance throughout the probationary period and on a regularly scheduled basis thereafter
Manage and maximize performance levels of staff members through distribution of assignments and regular feedback
Work with management to establish growth, sales and profit objectives
Implement strategies to achieve goals assigned to the branch as established in the region’s annual operating plan; assist in the development of the annual budget for the branch and adhere to budget parameters
Serve as an active member of the customer service team and be held accountable for branch sales and lending performance
Collaborate with other business partners & Bank affiliates to identify sales and referral opportunities
Establish specific sales and customer service goals and conduct regularly scheduled sales and customer service meetings (at least monthly) with focus on having informed staff on progress and results
Establish and confirm all branch operations are performed in accordance with established bank policies and procedures, either directly or through appropriate supervision (i.e. cash balancing, dual control, etc.)
Coordinate proper security, facility, and risk measures to minimize loss, and to ensure presentation of the branch
May monitor and review loans for appropriate risk rating to minimize risk rating changes by the bank’s loan review processes
Demonstrate cooperative efforts in working with other departments and within own branch while encouraging similar behavior from staff
Actively participate in the community as a reflection of the bank’s goal for strong community involvement
Handle advertising and contribution requests
Monitor progress and results throughout the year with the District and Regional Managers ensuring that the branch is performing at a level consistent to achieve established growth, sales and profit objectives
Other related duties as assigned or directed
Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all job-specific training requirements in a timely fashion
Qualification
Required
Bachelor's Degree in Finance or Business or equivalent training preferred
Specialized banking education, experience and training
Valid driver license
Proficient reading, writing, grammar and mathematics skills
Excellent interpersonal communication, negotiation and sales skills
Evidence of positive and effective leadership qualities
Sound judgement and reasoning
Thorough knowledge of the features and benefits of bank products and services
Working knowledge of bank operating policies and procedures
Must be able to consistently demonstrate the Company's core values: Integrity, Excellence, Teamwork, and Humility
Minimum six (6) years of related experience normally required
Minimum two (2) years supervisory experience normally required
This position requires National Mortgage Licensing System (“NMLS”) registration under the terms of The Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (The SAFE Act)
Benefits
11 paid holidays
Paid vacation
Medical, Vision & Dental insurance
401K with generous match
Pension
Tuition Reimbursement
Banking discounts
Company
Community Bank, N.A.
Community Financial System Inc.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jeffrey Connolly
SVP, Head of Business Banking Credit & Operations
Melissa Bollman
Head of Retail Banking
Recent News
Central New York Business Journal
2026-01-16
Central New York Business Journal
2025-12-12
Company data provided by crunchbase