Hillsborough County · 13 hours ago
Program Coordinator – Mobile Services (Library Services)
102 E 7th Ave, Tampa, FL, 33602, US
Full-time
Onsite
Entry, Mid Level
$52K/yr - $67K/yr
2+ years expHillsborough County is seeking a Program Coordinator for Mobile Services within their Library Services department. The role involves overseeing the bookmobile service for residents unable to visit the library, supervising the Mobile Services team, and ensuring efficient program delivery through coordination and evaluation of services.
BillingGovernmentPublic RelationsWaste Management
Responsibilities
Maintaining and communicating policies and procedures related to library Mobile Services
Receiving and processing requests for Mobile Services stops
Creating schedules for Mobile Services staff and vehicles
Posting scheduled stops in coordination with the library’s communications team
Overseeing maintenance schedules for Mobile Services vehicles
Driving Mobile Services vehicles and providing staffing for scheduled stops when needed
Managing library accounts for Mobile Services customers
Collaborating with the library’s collection development team to purchase and manage library materials
Creating and submitting reports on usage of Mobile Services materials and resources
Providing training and performance management for library staff
Plans, develops, organizes and evaluates work processes to ensure the efficient delivery of program services and fulfill program objectives
Participates in needs assessment data analysis to assist in developing grant applications to obtain funding for assigned projects
Interprets/explains policies, processes, applicable laws, rules, regulations, and guidelines specific to an assigned program to resolve problems, answers program questions, and provides information to current and potential program participants views existing policies, procedures, and directives and recommends changes where necessary
Coordinates action where several organizational entities are involved and follows up to ensure that all details and program requirements are met
Reviews program operations for compliance, identifies program strengths and weaknesses and areas of non-compliance, and recommends corrective action
Instructs individuals and groups on proper methods and procedures for compliance with program regulations
Writes or revises procedural and training manuals and summary reports
Conducts orientation, training and presentations for individuals, groups, and organizations
Recruits and trains volunteers and program staff and develop work schedules to provide appropriate staff coverage
Conducts customer/participant surveys to gather information on program services and customer satisfaction and identify gaps in services
Assists in the development of the program budget, monitors expenditures
Processes pre-approved expenditures and assists with preparing grant applications
Resolves problems encountered during daily operations and determines appropriate solutions
Performs other related duties as required
Qualification
Required
Graduation from an accredited four-year college or university
One year of experience directly related to the assigned program
An equivalent combination of education (not less than possession of a high school diploma/GED), training and experience that would reasonably be expected to provide the job-related competencies noted above
Possession of a valid Florida driver's license
Excellent verbal and written communication skills
Strong organizational skills
Comfortable with technology
Preferred
Bilingual skills (speaking and writing proficiency in English and Spanish)
Company
Hillsborough County
Hillsborough County offers public services like water bill payment, waste management, and emergency alerts.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Bart Weiss
Chief Officer, Innovation and Resiliency
Jean Slepecky, MBA, CTIE
HR Partner, Talent Solutions
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