BJ's Wholesale Club · 7 hours ago
Sr Learning Specialist
Marlborough, MA
Full-time
Hybrid
Mid, Senior Level
$76K/yr - $98K/yr
5+ years expBJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. The Sr Learning Specialist will own end-to-end learning operations and administration across learning platforms and tools, ensuring a scalable, user-friendly learner experience while partnering with instructional designers and content owners to support publishing workflows.
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Responsibilities
Owns end-to-end learning operations and administration across learning platforms and tools, including AI-enabled capabilities, ensuring a scalable, user-friendly learner experience
Administers Workday Learning and related learning technologies, providing configuration support, user troubleshooting, and continuous improvement
Publishes, maintains, and retires digital learning content (eLearning, video, documents, blended learning), ensuring accurate metadata, version control, and tracking
Tests and supports eLearning packages (e.g., SCORM) to ensure accurate completions, prerequisites, assignments, and reporting
Partners with instructional designers and content owners to support publishing workflows; familiarity with Articulate Storyline and Rise is a plus
Builds and manages learning assignments and targeted campaigns to drive awareness, enrollment, and completion
Coordinates virtual and in-person learning logistics as needed, including scheduling, calendars, facilitators, rosters, and learner communications
Establishes intake processes, templates, and governance that enable business units to maintain onboarding and learning content while preserving quality and consistency
Partners with the business to operationalize AI-enabled learning capabilities such as personalized onboarding journeys, recommendations, and learning in the flow of work
Manages learning calendars, meetings, and action tracking to keep initiatives on schedule
Monitors and manages the Learning support inbox, providing timely, customer-focused support and resolving access, enrollment, completion, and content issues for club and corporate teams
Creates and maintains SOPs, job aids, and knowledge-base documentation to support consistent operations and self-service
Partners with HRIS/People Analytics to produce learning reports and dashboards supporting adoption, compliance, and effectiveness
Supports integrations and system enhancements by partnering with HRIS, IT, and vendors; performs release and regression testing in preview environments
Maintains SharePoint learning repositories, ensuring clear organization, permissions, version control, and up-to-date content
Maintains training records and documentation to support audits, compliance, and stakeholder requests
Manages day-to-day learning projects, including timelines, task tracking, and stakeholder coordination
Manages external learning vendors and supports related procurement and invoicing processes
Applies quality, accessibility, and data standards across learning operations and identifies opportunities to streamline processes through automation
Qualification
Required
Bachelor's degree required
5+ years of experience in Learning & Development, learning operations, training administration, instructional design, HRIS support, or related field
3+ years of hands-on LMS administration experience; Workday Learning preferred
Demonstrated ability to partner directly with business teams to operationalize onboarding and learning solutions
Experience coordinating training logistics, calendars, communications, and learner support
Experience managing SharePoint or similar learning repositories with strong governance and organization standards
Strong reporting and analytics experience, including partnership with HRIS or People Analytics
Experience managing a learning support inbox or ticket queue for distributed audiences
Experience supporting integrations, system updates, and UAT/regression testing
Strong understanding of adult learning principles; instructional design experience strongly preferred
Proficient in Microsoft 365 (Outlook, Teams, SharePoint, Excel, PowerPoint)
Highly organized, detail-oriented, and skilled at managing multiple priorities
Strong written and verbal communication skills with a solution-oriented mindset
Preferred
3+ years of hands-on LMS administration experience; Workday Learning preferred
Experience supporting or implementing AI-enabled learning solutions within an LMS/LXP environment preferred
Experience managing vendors and supporting procurement processes a plus
Familiarity with SCORM and digital learning publishing workflows; Articulate Storyline and Rise a plus
Benefits
Weekly Pay: Get paid every week so that you can manage your money on your terms.
Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.
Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.
Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).
Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.
Company
BJ's Wholesale Club
BJ's Wholesale Club, commonly referred to simply as BJ's.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2018-06-28IPO
2011-09-30Acquired
2011-06-29Private Equity
Leadership Team
B
Bob Eddy
Chairman and CEO
L
Laura Felice
Executive Vice President, CFO
Recent News
2026-01-22
2026-01-22
Talk Business & Politics
2026-01-20
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