Human Resources Support Specialist jobs in United States
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New York Technology Partners · 6 hours ago

Human Resources Support Specialist

New York Technology Partners is seeking an HR Support Specialist (Contract) to provide frontline support to employees regarding W-2 access, payroll documents, and general system troubleshooting. The role requires strong customer service skills and attention to detail while working efficiently in a fast-paced HR operations environment.

ConsultingInformation TechnologySoftwareStaffing Agency

Responsibilities

Provide support for W-2 access questions including guiding employees on how to retrieve documents from ADP
Perform password resets in ADP as needed to help employees regain account access
Pull and distribute payslips from Workday upon employee request
Respond to inbound phone calls related to W-2s and other payroll document questions
Maintain accurate documentation of employee interactions and support provided
Escalate complex issues to HR Operations leadership when necessary

Qualification

Microsoft ExcelConfidential information handlingCustomer serviceCommunication skills

Required

Strong customer service and communication skills
Proficiency in Microsoft Excel (basic filtering, sorting, and data entry)
Ability to handle confidential information with discretion

Company

New York Technology Partners

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New York Technology Partners is an information technology company that provides IT and engineering services.

Funding

Current Stage
Growth Stage

Leadership Team

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Amy Reynolds
Senior Talent Acquisition Partner
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Hetal Shah
Technical Recruiter at New York Technology Partners
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Company data provided by crunchbase