Oracle · 16 hours ago
IT Support Technician - Kansas City, MO
Kansas City, MO
Full-time
Onsite
Entry Level
$18/hr - $34/hr
1+ years expOracle is a world leader in cloud solutions, committed to innovation and inclusivity. They are seeking an IT Support Technician to provide real-time technical support for internal and external customers, focusing on user support of business applications and troubleshooting technical problems.
Data GovernanceData ManagementEnterprise SoftwareInformation TechnologySaaSSoftware
Responsibilities
As a member of the Help Desk, provide first-level phone support to internal employees and/or outsourcing customers
Assist in providing information and support to company field personnel regarding previously reported items and resolutions to increase productivity
Gather relevant information from customers in order to address problems of limited scope or escalate to next tier of support according to established procedures
Follow standard practices and procedures in analyzing situations or data where answers can be readily obtained
Qualification
Required
Ability to develop a working knowledge of assigned company products
Interact effectively with other technical and non-technical resources
Quickly establish comfortable and effective working relationships
Preferred
One year experience supporting medium to large applications, working directly with internal/external clients, and providing user support of IBM PC/Windows network custom business applications
Experience with Microsoft Windows and MS Office applications, specifically EXCEL, Word, PowerPoint, and Electronic Mail
Benefits
Flexible medical
Life insurance
Retirement options
Volunteer programs
Company
Oracle
Oracle is an integrated cloud application and platform services that sells a range of enterprise information technology solutions.
10001+ employees
H1B Sponsorship
Oracle has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1271)
2024 (846)
2023 (995)
2022 (1192)
2021 (985)
2020 (755)
Funding
Current Stage
Public CompanyTotal Funding
$25.75BKey Investors
Sequoia Capital
2025-09-24Post Ipo Debt· $18B
2025-02-03Post Ipo Debt· $7.75B
1986-03-12IPO
Leadership Team
Esteban Rubens
Healthcare Field CTO
G
Gerard Warrens
Field CTO, Business Strategy and Transformative Technologies
Recent News
The Tech Portal
2026-01-25
2026-01-25
2026-01-25
Company data provided by crunchbase