JH Larson Company · 4 hours ago
Inside Sales Representative - Plumbing & HVAC
J.H. Larson Company is a family-owned independent distributor of Electrical, Plumbing, HVAC, and Datacom products. They are seeking an Inside Sales Representative for their Sioux Falls, SD branch to provide quotes, sales, and service while building long-term customer relationships.
Consumer ElectronicsElectronicsHeating Ventilation and Air Conditioning (HVAC)Manufacturing
Responsibilities
Write orders for customers and cross-sell to promote additional products that align with customer needs
Answer questions, research and problem solve customer orders and respond to digital orders via phone, email, text etc
Oversee submittal, shipping, expediting, and billing processes on jobs
Lead generation: Identify and qualify potential customers through cold calls, emails, or inbound inquiries and grow customer relations through site visits and other customer engagement events
Participate in market planning and implementation of market strategies, sales meetings, vendor training and vendor representative engagement
Partner with other departments to ensure seamless customer experiences
Provide feedback to management on pricing, service, products, customer needs etc
Support/Help with Coverage for Counter Sales
Qualification
Required
High School Diploma or GED
2 years related sales experience
Sales Skills. Ability to identify customer needs and recommend solutions
Math skills. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Aptitude for resolving customer inquiries or complaints quickly and efficiently
Strong oral and written communication skills. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one situations and to other employees of the organization
Organized, detail oriented, strong time management skills. Ability to effectively handle multiple tasks and collaborate within a multi-functional team
Strong analytical and decision-making skills
A team player – works together with others to accomplish common goals of company
Consistent and tenacious
Self-motivated and self-starter
Valid US Driver's license and/or reliable transportation
Preferred
Associate's degree in business or tech school
Knowledge of plumbing and HVAC components
2 years in a customer service role
Wholesale distribution experience
Computer experience with different order management systems (Eclipse knowledge preferred)
Benefits
Highly competitive benefits package
Medical
Dental
Vision
STD/LTD
401k
Life insurance
Health Saving Account with employer match
Critical Illness & Accident Insurance
Employee assistance program
PTO and 9 paid holidays, as well as your birthday!
Company
JH Larson Company
JH Larson Company is a wholesale company offering electrical, plumbing, and HVAC products.