RIIM · 18 hours ago
Lead Desktop Engineer
Boston, MA
Full-time
Onsite
Senior Level, Lead/StaffRIIM is seeking a Senior Desktop Engineer responsible for managing and supporting desktop systems and infrastructure within the firm. The role involves collaborating with stakeholders to ensure the stability, security, and optimal performance of desktop systems while providing technical guidance and support to end-users.
Cloud ComputingConsultingCyber SecurityInformation TechnologyIT InfrastructureIT ManagementSoftware
Responsibilities
Manage and maintain desktop operating systems and software applications
Deploy, configure, and troubleshoot desktop hardware and peripherals
Develop and implement desktop deployment and management processes, including imaging, software packaging, and patch management
Collaborate with internal teams to develop and enforce desktop security measures and policies
Provide technical support to end-users, addressing software and hardware-related inquiries and issues
Troubleshoot and resolve complex technical issues related to desktop systems, software, and hardware
Conduct system performance analysis and optimization to ensure the efficient operation of desktop systems
Qualification
Required
Strong technical background and expertise in desktop operating systems
Expertise in software deployment
Experience in system administration
Advanced troubleshooting skills
Ability to manage and support desktop systems and infrastructure
Experience with GPO policies and desktop compliance
Collaboration skills to work with various stakeholders
Ability to ensure stability, security, and optimal performance of desktop systems
Technical guidance and support to end-users
Experience in managing and maintaining desktop operating systems and software applications
Ability to deploy, configure, and troubleshoot desktop hardware and peripherals
Experience in developing and implementing desktop deployment and management processes
Knowledge of imaging, software packaging, and patch management
Ability to develop and enforce desktop security measures and policies
Technical support skills to address software and hardware-related inquiries and issues
Ability to troubleshoot and resolve complex technical issues related to desktop systems, software, and hardware
Experience in conducting system performance analysis and optimization
Company
RIIM
RIIM is an IT consulting company that provides managed IT, cloud computing, cyber security, and IT consultancy services.
Founded in 2012
51-200 employees
H1B Sponsorship
RIIM has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (3)
2023 (7)
2022 (5)
2021 (5)
2020 (9)
Funding
Current Stage
Growth StageCompany data provided by crunchbase