Apartment Management Consultants · 20 hours ago
Renovations Coordinator
Charleston, SC
Full-time
Onsite
New Grad, Entry Level
$26/hr - $29/hrApartment Management Consultants, LLC is a leader in the property management industry, known for its commitment to helping people and fostering authentic relationships. They are seeking a full-time Renovations Coordinator responsible for assisting site staff and residents with the relocation plan during renovations, including managing resident meetings, coordinating logistics, and maintaining guest suites.
Real Estate
Responsibilities
Having regular resident meetings with meeting minutes generated and distributed after each meeting
Working with construction on getting the most up-to-date schedules and distributing notices to all applicable residents. All unit renovation notices must be distributed no less than 30 days before the unit renovation start date
Set up in the unit, in-person meetings with residents 30 days before their projected unit renovation start date to identify any difficulties that may be encountered, special accommodation requests, fragile furniture, etc. Record all information on walk sheets and transfer information to an excel spreadsheet for easy tracking
Set up, maintain, and assign guest suites. We will designate a certain number of guest suites per building for residents that need private areas to rest or get caregiver services during their unit renovations. The Renovation Coordinator will be responsible for ordering furniture, ordering other necessary items such as kitchen utensils, bathrooms shower curtains, rugs, etc. Phone/cable/internet will need to be set up and always paid/working. Utilities will need to be set up in the property’s name and always paid/working. The Relocation Coordinator will be responsible for maintaining the suites by having them cleaned, linens changed, treated for pest control, and inspected for missing/damaged items between each resident stay. The Relocation Coordinator will also be responsible for recording which residents have a need for the guest suites, checking them in and out, and maintaining a log to avoid double booking
Keep a binder of all resident notices that have been distributed
Work with packing/moving workers to get them a schedule of which units they will need to be in on which days for moves in and out of the units
Creating and maintaining missing/damaged items claims from residents and closing out each claim
Purchasing and distributing food daily to residents that have work being performed in their units
Organizing daily resident activities in the community rooms for residents who have their units being renovated
Implement procedures for record-keeping, monitoring, and evaluation of relocation processes through the use of a renovation tracking excel spreadsheet
Maintain Renovation Coordinator cell phone by answering the phone, calling residents back, responding to voicemails, keeping cell phone charged, and making sure bill is paid monthly
Provide an appropriate response within 24 hours to tenant’s questions, complaints, and concerns regarding relocation; responses will address plans for the building rehabilitation and ownership transfer generally and relocation specifically
Work with Investment Manager to create detailed relocation budget and relocation plan framework, tenant information matrix, unit by unit, phasing plan, and relocation phasing plan
Provide relocates assessment and ongoing advisory assistance to minimize their hardship during the displacement period, including reasonable accommodation requests
Identify, survey, and coordinate obtaining off-site units for temporary off-site relocation as needed; interview all potentially affected households to determine temporary relocation needs
Prepare and maintain documents to represent the management company in court in any unlawful detainer action related to the relocation
Qualification
Required
Knowledge and ability to perform general maintenance and renovations practices
Self-motivated with attention to detail and the ability to meet firm deadlines
Ability to comply with all company safety processes and procedures
Proficient in Microsoft Word and Microsoft Excel
Previous experience or professional education in social services and/or counseling
Benefits
Significant career advancement opportunities
Competitive compensation
Benefits
Incentive programs
Company
Apartment Management Consultants
Since 2000, AMC has grown into one of the nation’s leading multifamily management companies.
Founded in 2000
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase