SouthEast Bank · 20 hours ago
Branch Supervisor
Dayton, TN
Full-time
Onsite
Mid, Senior Level
3+ years expSouthEast Bank is seeking a Branch Supervisor to oversee the efficient operation of the branch. The role involves driving branch performance results, ensuring excellent customer service, and managing staff to achieve sales and service quality goals.
BankingFinancial Services
Responsibilities
Overseeing the efficient operation of the branch ensuring all operational functions are completely and properly performed by the staff
Must convey a feeling of trust, service, security and satisfaction to customer and staff
Drive branch performance results including deposit growth and sales and referral growth through modeling, coaching and performance management to meet and exceed all branch sales and service quality goals
Ultimately responsible for driving branch performance results through:
Strong individual and team sales/referral performance in deposits, deposit accounts and other product lines
Directing, leading, and coaching of superior sales and service behaviors and activities by the entire team
Developing and executing plans to meet/exceed of branch sales goals while maintaining an operationally efficient and compliant branch
Ability to direct, coach and manage the staff to identify and generate prospects for branch sales and referral efforts
Assuring that all staff is knowledgeable and proficient in the utilization of bank technology and technology offerings
Conducting sales efforts, as required, to bring in new primary relationships, while also maintaining and expanding existing personal and business banking relationships
Accountability for maximizing sales, customer satisfaction, and minimizing operating losses by executing the strategies outlined for the branch by bank management
Ensure that branch employees follow all company policies and procedures and set an example for others in the branch to follow
Effectively and efficiently manage the staffing levels and work schedules of the branch
Coaching other employees to achieve goals and bank initiatives
Build strong relationship with the branch and other bank partners
Qualification
Required
Maintain up-to-date knowledge of and adhere to all state and federal regulations that pertain to this position including but not limited to Bank Secrecy Act, Consumer Privacy and Fair Lending
Working knowledge of state and federal regulations including but not limited to Bank Secrecy Act, Consumer Privacy and Fair Lending along with industry best practices that pertain to this position
Preferred
Associates or bachelors degree, preferred
3-4 years of banking experience, preferred
Prior managerial experience, preferred
Combination of education and experience, preferred
Company
SouthEast Bank
SouthEast Bank is a locally owned bank operational in Tennessee.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Barbara Thomas
Chief Operating Officer
Jimmy Dalton
Chief Credit Officer
Recent News
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